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Aakash Verma Email & Phone Number
Head of Service Delivery
at
Basis Bay
1 work email found
@dell.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Service Delivery
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Company size
Who is Aakash Verma? Overview
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Quick answer
Aakash Verma is listed as Head of Service Delivery at Basis Bay, a company with 97 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Aakash Verma.
Aakash Verma previously worked as Regional Service Delivery Manager at Hcltech and Regional Operations Manager at Hcl Technologies.
Company email context
Email format at Basis Bay
This section adds company-level context without repeating Aakash Verma's masked contact details.
{first}_{last}@dell.com
86% confidence
AeroLeads found 1 current-domain work email signal for Aakash Verma. Compare company email patterns before reaching out.
Profile bio
About Aakash Verma
Skilled Operations Manager bringing a self-directed and confident management style developed over 16+ years of experience in IT and Customer Management.Flexible and creative approach to handling routine and complex operational challenges. Able to oversee diverse aspects such as Team Building and motivation, Training, Documentation, Vendor Management and Costing, excellent written and verbal communication skills. Clear and disciplined manager able to inspire employees to work harder and more efficiently to meet demanding targets, at the same time having excellent problem-solving, conflict management and project coordination skills.
Listed skills include Troubleshooting, Microsoft Cluster, Virtualization, Microsoft Technologies, and 17 others.
Current workplace
Aakash Verma's current company
Company context helps verify the profile and gives searchers a useful next step.
Basis Bay
10 roles
Aakash Verma work experience
A career timeline built from the work history available for this profile.
Regional Service Delivery Manager
Current
May 2020 - Present
Regional Operations Manager
Oct 2018 - May 2021
Associate Consultant
Apr 2016 - Oct 2018
Technical Solution Consultant
- Deployment, manage and migration of virtual machines.
- Physical server provisioning and teaming on HP servers.
- Working with team on Node down, application outage, server slow, application slow issues.
- Windows OS drives clean-up.
- Primary on call responsibilities.
Feb 2014 - Apr 2016
Technical Operations Analyst
- Job included but not limited to administration, planning, support, project planning and execution.
- I was also responsible for helping team (L1, L2 and On Call Engineers) supporting a set of around 7000 Windows servers consisting of Windows 2000, 2003 and 2008. It's was a mix of Physical and Virtual machines.
- Lead the severity 1 and Severity 2 calls during outage.
- Work on the RCAs of the issues where we lead the call and also help other team members prepare the RCAs where ever… Show more
- Work on the RCAs of the issues where we lead the call and also help other team members prepare the RCAs where ever needed.
- Triage the team members on the floor regarding issues where there is learning for them and help them deal with such problems in a better way in future.
May 2013 - Nov 2013
Technical Solution Consultant
- Working with HP in an Escalation role, I handled escalated issues dealing with Microsoft Cluster log analysis, VSS, Performance issues of the OS, Windows Core issues on Windows Server 2008/2003/2000.
- Regularly lead weekly RCA calls and daily recovery management calls.
- Research and Reproduce the issue in LAB to deliver a timely and accurate resolution to HP Customers.
- Interacting with Microsoft TAM for HP EMEA, to discuss and facilitate External Elevation/Escalation of technical… Show more
- Interacting with Microsoft TAM for HP EMEA, to discuss and facilitate External Elevation/Escalation of technical issues that could not be resolved within HP.
- Responsible to write and verify Technical Paper's for HP SAW and adding to the HP Knowledge Database.
Mar 2009 - May 2013
Support Engineer
- My role was a customer facing job providing phone support to the Enterprise level customers of Microsoft. Taking care of the issues related to Windows Core, SP\Hotfixes, No Boot Scenarios, and Windows Installation.
- It required me to solve highly complex technical problems by utilizing my in-depth product knowledge
- Consistently sharing best practices with team members and Writing technical articles and contributing for Microsoft knowledge base
- Installation… Show more
- Installation, troubleshooting, Health Check and Analysis of Microsoft Clustering.
- Solving Technical problems and doing RCA in Windows 2000 & 2003 Servers.
Feb 2006 - Feb 2009
System Engineer (Noc)
- Being a System Engineer NOC is the first contact for any Technical Issues. We are supposed to monitor the health of server via the Monitoring tools, Capturing Events in Sentry (Event Generation Tool) and converting.
- Provide support to customers by taking remote control of their servers using SecureCRT, Remote Desktop Connection, and Symantec PC Anywhere etc.
- Providing Support on multi-platform environment like Windows NT/ 2K/ 2K3 and… Show more
- Providing Support on multi-platform environment like Windows NT/ 2K/ 2K3 and UNIX/Linux.
- Correspondence with the customers and remote data centre engineers as and when needed over phone and via mail. Show less
Jun 2005 - Feb 2006
System Engineer
- Worked with vCustomer Services India Pvt. Ltd., as Engineer-Systems in Internal IT Team. Providing In House Technical Support to all the employees in vCustomer.
- Installation of Windows 2000\XP Professional desktop computers using Windows 2000 Remote Installation Services and\or Ghost. Creation and review of unattended Setup files (unattend.txt, sysprep.inf) using Setup Manager.
- Assembling and installation of new server in the Data Centre. Testing and installing new released service… Show more
- Assembling and installation of new server in the Data Centre. Testing and installing new released service packs and hotfixes. Interaction with operations for any incident occurrences. Show less
Nov 2002 - Jun 2005
FAQ
Frequently asked questions about Aakash Verma
Quick answers generated from the profile data available on this page.
What company does Aakash Verma work for?
Aakash Verma works for Basis Bay.
What is Aakash Verma's role at Basis Bay?
Aakash Verma is listed as Head of Service Delivery at Basis Bay.
What is Aakash Verma's email address?
AeroLeads has found 1 work email signal at @dell.com for Aakash Verma at Basis Bay.
Where is Aakash Verma based?
Aakash Verma is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Basis Bay.
What companies has Aakash Verma worked for?
Aakash Verma has worked for Basis Bay, Hcltech, Hcl Technologies, Dell, and Ibm.
How can I contact Aakash Verma?
You can use AeroLeads to view verified contact signals for Aakash Verma at Basis Bay, including work email, phone, and LinkedIn data when available.
What skills is Aakash Verma known for?
Aakash Verma is listed with skills including Troubleshooting, Microsoft Cluster, Virtualization, Microsoft Technologies, Itil, Windows Server, It Service Management, and Hardware.
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