Aala Rashed Email & Phone Number

Cairo, Cairo Governorate, Eg

• Follow Up the calls of the client with clerical duties which includes faxing, filling up paper work, doing checks on credit references as well as liaising with other departments• Acquire training to gain service and product knowledge on; services or products such as accounts, Customer Service• Answer inbound calls as well as assist customers who have specific inquiries.• Build customer’s interest in the services and products offered by the bank.• Market alternative channels to customers and provide proper customer education process.• Provide personalized customer service of the highest level.• Update the existing data bases with changes and status of each customer/prospective customer.

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• Administrative Support Admin Offering Versatile office management skills and proficiency in Microsoft Office programs.• Strong planner and problem solver who readily adapts to change , works independently . • Able to juggle multiple priorities and meet tight deadlines without compromising quality .

Cairo, Egypt

• Performs administrative duties for executive management .• Responsibilities may include screening calls , managing calendars , making travel , meeting and events arrangement , preparing reports and financial data , training and supervising other support staff and customer relations . • Requires strong computer and internet research skills flexibility, excellent interpersonal skills , project coordination experience and the ability to work well with all levels of internal management and staff , outside clients and vendors . Sensitivity to confidential matters may be required .