Aalap Verma Email and Phone Number

• Responsible for the accuracy, completeness, and timeliness of data published in products.• Supervising and managing the daily activities and workflow of the department.• Assists Global and US managers with all daily functions of the department.• Actively monitors department workflow, tracking the performance towards achieving various department goals. Includes proactively communicating to Content Managers and Associate Directors positive and negative trends. • Monitors staffing levels, which includes matters pertaining to recruitment, resignations, poor performance, employee morale, and other personnel issues. Communicates any issues to all stakeholders as soon as they are identified, and works with all parties to effectively resolve them. • In collaboration with Managers and Associate Directors, develops department goals and budget.• Assists in the creation and maintenance of procedures and systems for respective department. • Ensures adherence to SNL’s best practices with respect to systems, tools/applications, and processes. • Coordinates appropriate resources as workload and other projects dictate. • Provide ongoing training and quick facts to all the group members.• Establishes employee benchmarks and goals. • Provide ongoing feedback to direct reports and help them for further development.• Ensures employee performance is being recognized, which includes promotions and review of compensation and career path. • Provide help to research team for resolving all client queries and product related questions.• Proactively reviews client cases involving their content to help correct errors and establish or refine procedures and processes to improve accuracy; participates in regular error review meetings.• Handle all additional projects and tasks.