Aalim Lila Email & Phone Number

Toronto, Canada Area

Attained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely mannerSpearheaded food and beverage operations including restaurants and banquets, while managing sales plan for acquiring new members and selling events successfully Devised and implemented robust marketing materials, while executing all functions from weddings to corporate events with utmost diligence, tact and… Show more Attained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely mannerSpearheaded food and beverage operations including restaurants and banquets, while managing sales plan for acquiring new members and selling events successfully Devised and implemented robust marketing materials, while executing all functions from weddings to corporate events with utmost diligence, tact and professionalismEnsured forecasting of costs and revenues on a monthly basis for hotel and restaurant operations, while proactively managing supplier relations, contract pricing and hotel orderingResolved complex issues by determining the needs of the clients and offering favorable solutionsMaintained contact and followed up on problems that required special handlingResearched and responded to client inquiries and explained transactions to their satisfactionConsistently presented financial information to the Executive Committee on a weekly basis including statistics on revenue, labor, food costs, and GOP against budgetRecruited all levels of staff from Executive Chef to Sales Managers to line staff**Achievements Snapshot**Successfully created new menus for both banquets and restaurant outlets, while spearheading cost centers on a routine basis including managing labor costs through schedulingEstablished effective budgets for all revenue streams, while implementing solid quality standards across the restaurants and banquets with utmost diligence and attention to detailManaged a high performing culinary team and front line staff including sales managers and event coordinators, while reviewing customer feedback and resolving any arising issues with timeliness Show less

Canmore, Alberta, Canada

Attained the organizational goals and expectations by continual learning, application of procedures and tasks, as well as meeting or exceeding company needs with genuine passionSpearheaded all food and beverage operations including restaurant, room service and banquets, while managing budgets for all revenue streams – rooms, spa, maintenance, food and beverageSuccessfully oversaw ten direct reports including sales, housekeeping, front desk, maintenance and food and beverage, while… Show more Attained the organizational goals and expectations by continual learning, application of procedures and tasks, as well as meeting or exceeding company needs with genuine passionSpearheaded all food and beverage operations including restaurant, room service and banquets, while managing budgets for all revenue streams – rooms, spa, maintenance, food and beverageSuccessfully oversaw ten direct reports including sales, housekeeping, front desk, maintenance and food and beverage, while handling cost centers; managing labour costs through schedulingParticipated in weekly revenue meetings outlining incoming leisure and group revenue as well as developing packages, while creating new menus for both banquets and restaurant outletsOversaw supplier relations, contract pricing and hotel ordering, while developing a preventative maintenance program for the entire resortRoutinely liaised with individual unit owners on any comments and concerns and addressing any common area maintenance issues with resort’s condo boardEstablished a strong premise for maintaining satisfactory throughput whilst ensuring that the unique needs of the department are met in a timely, diligent and empathetic fashion Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per company guidelinesDeveloped strong functional and operational knowledge throughout the process in a professional and conducive manner**Achievements Snapshot**Successfully implemented forecasting of costs and revenues on a monthly basis for hotel and restaurant operations, while ensuring quality standards across all functions Managed staff programs including incentive programs, staff housing and benefit programRepresented the organization in the local community through various activities and organizations Show less

Spearheaded operations and sales of all banquets, events, concessions and both restaurant outlets (high end steak house as well as club house grill) for Les Furber Original Golf CourseInstrumental in generating annual resort revenue of approximately 8.0 million dollarsSuccessfully executed all VIP functions including weddings, tournaments and corporate meetingsImplemented new business development initiatives such as partnerships with local hotels, wedding planners, while… Show more Spearheaded operations and sales of all banquets, events, concessions and both restaurant outlets (high end steak house as well as club house grill) for Les Furber Original Golf CourseInstrumental in generating annual resort revenue of approximately 8.0 million dollarsSuccessfully executed all VIP functions including weddings, tournaments and corporate meetingsImplemented new business development initiatives such as partnerships with local hotels, wedding planners, while establishing team goals; creating a positive, enjoyable, high performing cultureRecruited all levels of staff from Executive Chef to Sales Managers to line staffCreated budgets, forecasts and variance reports on a yearly, monthly and weekly basisAttended regular operational meetings to address any operating problems that arise, whilst formulating strategies and tasks to ensure effective resolution Assisted with sales calls and determine creative solutions to banquet requirements including ethnic foods, décor, and configurationsLiaised with clients in sales process and on site during their function as the face of the organizationUtilized critical thinking and expert communication to solve problems during irregular situations **Achievements Snapshot**Managed all ordering and cost controls with respect to food, liquor, and equipment, while maintaining a wine inventory of over 420 bottles of wine (approximately $425,000 in value)Evaluated P&L statements on a monthly basis and provide commentary on each month’s performance, while representing the resort for all regulatory approvals, supplier relations and community associationsPresented financial information to the Executive Committee on a weekly basis including statistics on revenue, labour, food costs, and GOP against budgetSuccessfully exceeded GOP goals by 25% in 2011 despite economic downturn and decrease in tourism, while being on track to exceed GOP goals by 70% in 2012 Show less

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