Aalinaa A. Email & Phone Number

Mississauga, Ontario, Canada

Canada

-Application of Fault determination rules and processing claim applications for auto insurance in ontario- Doing fnol,auto all types of claims,does Aim tool ,Audatex and assist the customers for their ongoing claims.Booking rental for the customers through enterprise and was doing a warm transfers to the adjusters as well as making some activities for them to follow up with the customers.

Brampton, Ontario, Canada

 Prepared and served food customers Answered telephone and provided information to callers, took messages, or transferred calls to appropriate individuals. Maintained sanitation, health, and safety standards at work areas. Verified that prepared food met requirements for quality and quantity. Received payment by cash, cheques, credit cards, vouchers, or automatic debits. Issued receipts, refunds, credits, or change due to customers. Assisted customers by providing information and resolving their complaints. Established or identify prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners.

Brampton, Ontario, Canada

- Maintains effective communication through various communication tools (i.e. email, telephone, etc.) with various internal and external partners to compile and action daily tasks as per area requirement .- Ensuring accurate entry, printing and distribution of information received from internal and external sources into WMI systems and doing shipping,receiving. - Manages and creates various systems logs/reports/tickets/labels, as required by functional area, and distributes accordingly - Responsible for preparing related management reports/spreadsheets (i.e. daily production and reports, spreadsheets for tracking supply ordering & use, off-line ticket production) as required Compile and review require customs documentation, such as customs invoices, and certificates of origin.- Enter new orders into the system and maintain the customer portals with up to date information.- Provide administrative support including generation of reports, presentations, policies and general correspondence documents.- Prepare and submit weekly reports for internal review as well as per client requests.- Other ad-hoc duties

Windsor, Ontario, Canada

- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.- Maintain sanitation, health, and safety standards in work areas.- Verify that prepared food meets requirements for quality and quantity.- Receive payment by cash, check, credit cards, vouchers, or automatic debits.- Issue receipts, refunds, credits, or change due to customers.- Assist customers by providing information and resolving their complaints.- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.- Type and proofread correspondence, forms and other documents- Schedule and confirm appointments. Greet customers entering establishments.

India

• Responsible for customer satisfaction, escalation management and prepared effort estimations and schedules for project execution.• Build productive trust relationships with customers and comply with inventory control procedures• productive trust relationships with customers and comply with inventory control procedures• Tracked resource allocation and calculate billing hours for the team and worked on severe critical, real time online applications. Highly praised by clients and used to work with multiple screens and systems at one time.• Delivered a high profile, issue prone-billing application project on-time, on-budget.• Proficiency in computer-based applications as such as window based and knowledge of the other technical applications, troubleshoot and resolve customer issues in a timely manner and expertise in communication and listening skills• Promote and recommend the latest products and services to customers.• Make customers lives easier by providing them with value-add services

India

· Prepare and serve snacks.· Help children eat, dress and use the toilet.· Write down observations about the children in class for your supervisors.· Discuss children's progress and challenges at staff meetings.· Help supervisors keep records.· Maintain and clean daycare equipment and so on