Used consultative selling skills to identify new sales opportunities Started and closed sales to expand the customer base within business and maintained a clean street sheet of the clients.Overcame objections, built relationships and turned cold canvassing into closed sales.Adept in conveying the benefits of services and generating customer interest to promote services to promote the servicesSold service renewals and expanded customer base for this product's value.

y2016-November2017Provide an exceptional customer service experience through all customer conversations and transactions. Employ probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situationResponsible for handling multiple types of customer inquiries, resolving service concerns/documenting customer requests and updating files & transactions.Service customers including inbound/outbound calls and call transfers for service transactionsComplete customer’s transactional requests as provided by caller utilizing multiple systems and databases to locate information and relay the information conciselySchedule inspection appointments and monitor claims to insure resolve.

Provides an exceptional customer service experience through all customer conversations and transactions. Employ probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situationResponsible for handling multiple types of customer inquiries, resolving service concerns/documenting customer requests and updating filesService customers including inbound/outbound calls and call transfers for service transactionsComplete customer’s transaction requests as provided by caller utilizing multiple systems and databases to locate information and relay the information conciselyReissue checks and email, fax and mail company documents Schedule inspection appointments and monitor claims to insure resolveRequires a claimant to take steps Update Software tools development, Microsoft word software, windows, excel, Application Development, All Parts software and Third Parties

Provides an exceptional customer service experience through all customer conversations and transactions. Employ probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situationResponsible for handling multiple types of customer inquiries, resolving service concerns/documenting customer requests and updating filesService customers including inbound/outbound calls and call transfers for service transactionsComplete customer’s transaction requests as provided by caller utilizing multiple systems and databases to locate information and relay the information conciselyReissue checks and email, fax and mail company documents Schedule inspection appointments and monitor claims to insure resolveRequires a claimant to take steps Update Software tools development, Microsoft word software, windows, excel, Application Development, All Parts software and Third Parties