Developed and monitored test plans, test case and test reportsEnsured data accuracy, consistency and integrity across multiple platforms/databasesPerformed manual tests on iOS and android devicesCreated custom SQL queries to extract dataUtilized machine learning algorithms to build predictive modelsWorked closely with supervisors and computer programmers to meet daily needsMaintained JIRA dashboards, reports and visualizations to present team/leadership with accurate insightsDeveloped systems for superior customer service and high performanceIdentified and remedied defects in production and development environmentsCompiled and analyzed statistical dataInvestigated customer complaints and product issuesEnsured product met HIPPA and other regulatory requirements

Conducted small group activities with students based on differentiated learning needsProvided guidance and discipline to studentsSpearheaded math and reading initiatives to improve student and parent engagementOrganized parent/teacher conferences to maximize student learning opportunities and set ongoing learning goalsTaught reading and math strategiesEmployed assessment toolsFacilitated activities that develop students’ physical, emotional and social growth

Created employment program for people experiencing homelessnessImplemented program in test citiesMaintained confidentiality and discretionCreated project replication kitGathered information about potential site-locations and clientsWrote program evaluation materialsCollaborated with various homeless service providers

Increased outreach activities and raised community awareness of the HOPE Child Abuse Prevention ProgramCollaborated with management on employee and program participant recognition strategiesWrote grants and secured significant in-kind donationsIncreased organization’s visibility by increasing social media presenceAssisted in the planning and execution of HOPE Children’s Conference and HOPE Annual Awards DinnerCreated project database and policy/procedure documents

Planned and oversaw 1200+ hours of on-set filming of educational parenting videosResearched educational parenting content and expertsWrote interview questions for on-air productionsEdited project documents and correspondenceCreated scripts and various content for websiteOversaw website Beta testingTracked progress of web designers and production crewArranged air/ground travel and planned all logistics for filming daysSupervised crew and administrative staff

Recruited, trained and supervised 20-25 Peer EducatorsCreated outreach and recruitment materialsOrganized and supervised 300+ presentations and meetings per yearTrained and continually instructed team on effective oral/written communicationCreated program replication documentsDocument editingEnsured accuracy in quarterly spending and program budget