- Providing outstanding customer service experience for patients- Completing patient intakes and accurately entering patient data- Sheduling patient appointments- Managing therapist schedules- Communicating clearly with doctor’s offices on behalf on patients- Communicating with insurance companies to resolve policy issues on behalf of patients- Receptively answer phone calls and handle patient needs- Handle and update HIPPA information in patient charts- Completed I9 forms for all incoming employees- Effectively communicating practice policies to patients and staff alike- Collecting patient payments

- Worked closely with pharmacist to ensure all patients were taken care of in a compassionate and timely manner- Effectively resolved insurance and billing issuesHand counted, packaged and properly dispensed medication to patients- Oversaw and walked patients through Covid-19 testing procedures- Assisted other pharmacy staff in restocking shelves, checking for and disposing of expired medication and overall drug inventory- Receptively answered pharmacy phone calls and customer questions- Regular and strong communication with patients, caregivers, physicians, and nurses- Maintained a clean work station through sanitizing equipment, properly disposing of pharmacy waste including patient information- Effectively operated cash register, handled cash, checks and other transactions