Aaliyah Cardenas Email & Phone Number

New York City Metropolitan Area

Key Achievements: • Recruited, trained, and scheduled 1,614 volunteers for the New York City Wine and Food Festival, showcasing exceptional organizational and leadership abilities.• Spearheaded the inaugural Woman to Woman repacks, resulting in the distribution of over 2,200 feminine hygiene kits to women and girls across the five boroughs.• Created the Volunteer Handbook for distribution to Food Bank staff, the volunteer network, and other supporters to streamline access to the volunteer code of conduct and provide information about Food Bank’s mission, values, and approach. • Lead application process to successfully maintain the department’s Service Enterprise accreditation, showcasing that the organization integrates volunteers and their skills into its human capital strategy to achieve its social mission.Responsibilities:• Oversee AmeriCorps members from September to July to enhance the organization’s volunteer capacity.• Train and provide ongoing support to incoming staff to improve departmental efficiency.• Develop and implement a year-round volunteer acknowledgment strategy, including planning and execution for Volunteer Appreciation Month.• Create and deliver impactful, tailored volunteer experiences that connect supporters with the Food Bank’s mission through special events.• Develop branding assets according to departmental needs, including toolkits, postcards, and webpages on the volunteer portal, while adhering to Food Bank’s branding guidelines.• Collaborate with Marketing & Communications to optimize the Volunteer Portal and enhance the visual and user experience.• Draft outreach and follow-up communications for new programs and upcoming events to increase volunteer engagement and acknowledgment for both in-person and virtual events.• Create monthly content for the Volunteer Newsletter, sent to over 1,600 subscribers, to boost volunteer recruitment and conversion from volunteer to donor.

Greater New York City Area

• Supervises team of 3 Civic Corps Members by setting goals for performance and deadlines, organizing workflow and ensuring that members understand their duties or delegated tasks, and monitoring productivity and providing constructive feedback and coaching.• Recruited over 600 volunteers for our Martin Luther King Jr weekend initiative, setting the record for the most volunteers to participate in a volunteer project at our Bronx Warehouse and Distribution Center. • Increased volunteer engagement by 55% at Bronx Warehouse and Distribution Center for FY18 and expanded family/youth opportunities at the Bronx Warehouse and Distribution Center through the launch of monthly Weekend Repacks. • Responsible for recruiting and organizing multiple volunteer groups to assist in contribution of the approximately 58 million meals that is distributed to low-income New Yorkers by Food Bank annually. • Collaborates with staff across 3 locations to improve volunteer relations and experiences at our volunteer opportunities. • Attends tabling/outreach events to meet and educate students and corporate employees of the different volunteer opportunities Food Bank For New York City has to offer • Updated and designed volunteer engagement team guide for coordinators in the future to refer to when necessary. • Drafts personalized thank-you messaging to be sent out to volunteers that participated in special projects that are held on weekends. • Cultivated relationships with area schools, colleges/universities, and corporate organizations to expand ranks of volunteers. • Provided support at special events like the New York City Wine & Food Festival (NYCWFF), Food Bank 2 Go projects, and pop-up distribution events. • Developed a working knowledge of Salesforce CRM and HandsOn Connect.• Expertise managing direct relationships and developing partnerships with a multitude of corporate and civic organizations to support creative and high-impact volunteerism across New York City.

New York City Metropolitan Area

Innovative and versatile Graphic Designer with 4 years of experience running a successful creative agency. Specializes in web design, content creation, copywriting, and brand management. Adept at transforming client visions into compelling visual identities and engaging digital experiences. Known for a strong eye for detail, exceptional project management skills, and a collaborative approach to creative solutions.• Conceptualize, design, and develop user-friendly websites for a diverse client base, ensuring responsive design and seamless user experience.• Develop engaging content for social media, blogs, and email marketing campaigns.• Write clear, persuasive copy for websites, advertisements, newsletters, and marketing materials.• Guide clients through brand development, ensuring alignment with business goals and market positioning.• Oversee all aspects of project lifecycle, from initial consultation to final delivery, ensuring projects are completed on time and within budget.• Managed multiple projects simultaneously, maintaining a high level of client satisfaction and repeat business.

Greater New York City Area

• Served on Leadership Council as a member of the Community Engagement Committee.• Promoted togetherness, outreach, and unity through service opportunities within the surrounding communities so as to ensure the highest quality service experiences. • Drafted blurbs about upcoming social and service opportunities to be sent out to all AmeriCorps members in cohort. • Created outreach delivery system for a cohort of approximately 150 AmeriCorps members.• Designed flyers to promote community engagement events.• Selected as the featured speaker to represent the 2018-2019 NYC Civic Corps cohort at the End of Year Recognition Ceremony.

New York

• Analyze data to identify areas for improvement in the quality system.• Develop, recommend and monitor corrective and preventive actions.• Assure ongoing compliance with quality and industry regulatory requirements.• Evaluate adequacy of quality assurance standards.• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

Greater New York City Area

• Organize content for website and social media. • Engage in social media campaigns aimed to promote company portfolio and improve brand appeal.• Create free promotional flyers and content to distribute in various markets. • Manage account including payments and email list.

New Rochelle, Ny

• Transferred data from paper formats into computer files or database systems using keyboards, data recorders, and optical scanners.• Attended annual training sessions and daily court sessions with active officers and attorneys. • Participated in ride along program to develop hands on understanding of the different aspects of being a police officer.

Edgewood, Ny

• Responsible for the return of a reject when a shareholder's request fails to meet client specific standards upon review of processor's.• Reviewing case notes to make sure the case has been fully processed before being rejected and ensuring that all special requests in the notes are addressed. • Ensuring all information on corresponding documents coincides with the shareholder's account information in our systems. • Entering all data onto Excel spreadsheet to ensure the safe keeping of how each case is processed. • Maintaining current documentation.• Ensuring that it is approved prior to distribution.• Issuing new documentation, once approved.• Removing obsolete documentation from use, periodically.

131 Warburton Ave, 3Rd Floor Yonkers, Ny 10701

• Maintaining the cleanliness of the office and organizing the files and resources in the office.• Providing a friendly, comfortable, and confidential environment or the clients.• Sitting in with officers to gain a comprehensive understanding of what the position entails.

New Rochelle, New York

• Maintaining the cleanliness of the office and organizing the files and resources in the office.• Providing a friendly, comfortable, and confidential environment or the clients.• Scheduling clients in a way that works best for them.• Responsible for answering the phone and recording messages if need be.

New Rochelle, New York

• Serve as liaison between the Office of Conference Services and all internal/external clients. • Greet incoming summer groups and assist with check-in and check-out, trouble shoot any issues, and provide great customer service.• Assist with preparation and housekeeping duties of residential halls and rooms for guests.• Preform room inspections and assist with closing out residence hall rooms after the departure of each group. • Provide on-call service for all overnight guests. • Act as the Iona College liaison for campus buildings during the summer programs group activities.

Bronx, New York

• Accept the responsibilities and fulfills the obligations of a security officer by protecting life and property, preventing and reducing losses and crimes against the employer’s business or other organizations and institutions, upholding the law and respecting the constitutional rights of all persons by observations and reports.• Maintain constant surveillance of assigned areas providing maximum visibility.Be familiar with the location and operation of fire alarms, firefighting, first aid and other safety equipment.• Complete all daily activity reports, incident reports, supplemental reports and other written documents pertinent to the day-to-day activities of the employee’s assigned tasks and responsibilities in the manner required.• Responsible for the care and control of radios, keys and other equipment assigned as well as the proper processing and care of all found or otherwise impounded property.• Promote good public relations through courteous, helpful, and professional contact with tenants and guests to client property.• Provide appropriate assistance as needed to clients, their employees, guests, and visitors in an expedient and professional manner.• Perform other duties as assigned.

New Rochelle, New York

• Clean work areas, utensils, and equipment.• Store food in designated containers and storage areas to prevent spoilage.• Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.• Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets. • Portion and wrap the food, or place it directly on plates for service to patrons. • Package take-out foods and/or serve food to customers.

Bay Shore, New York

• Demonstrating the “take the customer to the merchandise” policy. Assisting in handling and solving customer needs, issues or complaints.• Providing a clean and organized store for the customers so that they can find what they need as easily as possible.• Developing and sustaining a sense of team amongst myself and my coworkers.• Understanding basic apparel standards in regards to rack and wall merchandising, colors, styles and signing.• Keeping up to date on product knowledge, trends and seasonality that impacts assortment and merchandising.

New Rochelle, New York

• Maintaining controlled entry of residents and their guests by checking identification as they enter the building.• Keeping accurate and detailed guest log records. • Exhibiting a positive and professional demeanor.• Answer the front desk phone.• Accurately sort letters and packages.• Keep an accurate log of incoming and retrieved packages.• Provide lost lock combinations to residents.

Bachelor’S Degree, Criminal Justice And Corrections, 2.750

Activities and Societies: Phi Gamma Chi The Hellenic Society The Edmund Rice Society Hispanic Organization for Latin AwarenessPhi Gamma.

High School Diploma

Activities and Societies: Manager of the Varsity Football Team, Peer Support, Winter and Spring Track and Field, Choir.