Aaliyah Malik M.Ed, Csc, Lpc-A Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Houston, Texas

Enriching the minds of our youth to guide them towards a brighter future.

Gulf Coast, Texas

• Strategically initiated software updates using a secure server on site, as well as troubleshoot issues with fingerprinting equipment, including hard and software.
• Expertly perform administrative duties such as time keeping, shift schedules, daily activity reports, equipment inventory, and requisitioning supplies.
• Successfully verify customer identity by scanning required documents into database and complete required biometric and data capture processes.

Rolling Meadows, IL

• Effectively assisted borrowers in resolving their obligations to the United States Department of Education using various approved government programs.
• Knowledgably negotiated resolution of outstanding student loan debt while providing superb customer service in accordance to contractual guidelines.
• Prioritize student loan account receivables, record and document activity in FMS’ INTELEC Collection System.

Houston, Texas Area

• Oversaw areas of the hospital where housekeeping staff were assigned to clean to ensure the proper protocols were being followed in regards to safety and cleanliness.
• Generated staff schedules including paid time off, sick leave and absences, while creating duty lists to be assigned to each housekeeper.
• Implemented staff education and safety training along with developing employee moral by organizing bi-weekly meetings with staff and management.
• Coordinated action plans to obtain goals, report accomplishments and implement future plans with management in departments around the hospital.

Houston, Texas Area

• Confidentially maintained patient files, data and testing through charts and computer databases.
• Documented patient medication scheduled and cancelled appointments to assist nursing staff with organization.

Houston, Texas Area

• Efficiently handled customer complaints or concerns by providing excellent customer service.
• Expertly processed bill payments, Western Union Transactions, money orders and lottery tickets.
• Assisted management with training new employees and handling bookkeeping duties.

Klentzman Intermediate School

Implemented leadership activities and workshops for the groups’ at-risk students. Assisted the Project Manager with recording reports and keeping track of individual case files.Participated in creative productions geared towards students excelling in the classroom.

San Antonio, Texas Area

• Recorded and complied marketing data used to survey consumer usage of consumer products.
• Engaged patrons of sporting events to participate in nightly giveaways and interactive activities.

Compiled data into spreadsheets and reports; filed and organized client documentation.Assisted Recruiting Manager with seeking potential candidates.Responsible for making travel arrangements and maintaining expense reports.

Master Of Education - Med, Counseling And Development: Professional School Counseling, 3.5

Bachelor Of Science (B.S.), Psychology, 3.0

Activities and Societies: Communities in Schools volunteer

Psychology

Activities and Societies: Women of Honor

Diploma