Aaliyah Orr Email & Phone Number

Birmingham, Alabama

I am the main point of contact for the client, responsible for health and welfare benefits delivery including reporting needs, requirements gathering and service delivery questions. I act as the service lead for the client, assuming responsibility for overall client satisfaction and requirements maintenance. Additional aspects of my role include creating change requests, management of annual enrollment, acceptance testing, coaching colleagues in feeder roles, and serving as a subject matter expert in the best practice delivery within the systems development life cycle.

Birmingham, Alabama

In the Client Technology Analyst role, I managed projects of varying complexity and size, translating client requirements into detailed system analysis to drive effective work activity for the client team. My primary focus was to ensure projects were delivered on time, within budget and meeting the clients' definition of success.

As a Programmer Analyst at Alight Solutions, my specialty was interface configuration and management. I gained proficiency in the programming languages, SQL and SAS, including testing and debugging. My role focused on interfacing with the HRIS or HCMS platforms of Alight clients to process employee data, and payroll deductions, as well as integration with other 3rd party vendors for the administration of medical, dental, vision, 401k, pension, and various voluntary benefit programs.

Birmingham, Alabama, United States

My role as Programmer for the Major Medical Claims processing system included creating and enhancing system functionality, ensuring accurate claim adjudication and efficient operation. I also provided on-call support and technical assistance to the Claims Process Improvement team, resolving complex issues and optimizing system performance.

Bachelor Of Science - Bs, Management Information Systems

Master Of Arts - Ma, Public And Private Management