Aaliyah Silot Email & Phone Number

Wilmington, De, Us

Wilmington, Delaware, United States

Manage a portfolio of existing commercial banking customer relationships. Daily servicing of these commercial relationships, which involves the management of existing loan and deposit accounts as well as the sale of additional credit and non-credit products, including corporate cash management and on-line banking services, as deemed appropriate. Interview customers to develop information concerning their business, financial condition and operating performance, as well as to evaluate financing needs. Complete underwriting for annual reviews, extensions, renewals and new money requests.

Analyzing commercial loan customers and real estate projects for financial and business risks. Reviewing balance sheets, income statements, and cash flow statements. Analyzing industry and market risks as well as prepare credit memorandums, financial spreadsheets, relationship/profitability analysis, and other tasks associated with supporting Relationship Managers. Working with business clients with revenues of $2.5 to $100 million and/or real estate transactions from $1 to $15 million in credit exposure.

Newark, Delaware

Started at the company in May of 2018 as an intern and was able to stay on as a part-time associate at the end of my internship while finishing my degree. Assisting customers with account questions, concerns, and banking policy inquiries. Empathizing and problem-solving as quickly as possible with the customer in high-stress situations. Selling need-based products and providing product information to customers. Outbound call projects to reach out to customers for surveys on their experience or to inform them of card compromise events.

Elkton, Maryland

Started at the company as a cashier at 15 years old and worked my way up to a customer service manager once I turned 18 years old. Planning breaks for all cashiers, surveying cashiers, assisting with any issues that arise with customers or cashier errors, answering phone calls, filling out weekly paperwork, during slow times assigning tasks for cashiers to complete, identifying and fixing any pricing issues, keeping the front end clean, faced, and presentable, and keeping the customers happy while providing excellent customer service.

Master Of Science - Ms, Accounting

Bachelor Of Science - Bs, Accounting

Associate'S Degree, Accounting