Aaliya Karolia Email & Phone Number

I’m an operations and communications professional with 10+ years in the service industry known for strong leadership in driving growth with expertise steering full-scope operations in fast-paced environments. My background managing demanding restaurants and overseeing events has strengthened my expertise in project management, strategy, training, customer service, sales, and quality control. I consider myself an energetic strategic thinker able to maximize use of resources and increase efficiencies with the confidence to streamline processes and deliver on ambitious goals.I’ve had the opportunity to manage marketing and operations from the ground up, deliver unique strategies and experience brand and sales growth each year. I’ve been told I’m a resilient, creatively driven team player able to work in any setting. I’m passionate about strengthening brands and relationships, while earning the trust of those I work with including vendors, customers, clients and employees.Specialties: Operations, Project Management, Marketing & Communications, Events, Training & Hiring, Customer Service, Sales and Growth, Brand Development, Customer Service, Quality Control, Relationship Management, Public SpeakingSkills: Public Speaking Skills, Salesforce, G-Suite, Excel, Trello, Monday, Constant Contact; able to rapidly learn new systems, software and applications; extensive experience in customer experience management

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  San Diego State University

  Psychology