Aalok Joy Kumar Email and Phone Number
Aalok Joy Kumar personal email
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Seeking senior level assignments in Client Relationship Management / Customer Servicing with an organization of high repute,
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Administrative ManagerMetro Delhi International SchoolNew Delhi, Dl, In
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Administrative ManagerMetro Delhi International School Sep 2022 - PresentGreater NoidaControl and organize office supplies stock. Schedule in-house and external events٫ maintain Schools calendar and book meeting rooms manage important and confidential company documents, manage organization’s database, vendor management etc.
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Process DeveloperGenpact May 2018 - Aug 2022Noida Area, India -
Manager Customer CareBrand Eyes Distributors Pvt. Ltd. Mar 2014 - Jul 2017Noida Area, IndiaOverlooking the entire customer care team serving PAN India operations on queries and concerns about their electronic consumer durable goods from brands like Skullcandy, Nude Audio, Gear 4 etc.
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Manager Customer RelationsZenica Performance Cars - Porsche Centre Gurgaon Nov 2012 - Nov 2013Was heading the customer care operations for the post sales process for Porsche customers, used to work as a customers contact point for any service issues and post sales queries.
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Customer Relations ManagerDeutsche Motoren. - Bmw - Mar 2012 - Oct 2012New Delhi.I work as a customer relationship manger at a BMW dealership - Handling the customer issues (problems) and hospitality.
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Manager Customer CareSpirited Auto Cars (L) Ltd., New Delhi May 2011 - Feb 2012New Delhi Area, India• Administered a team of Customer Care Staff (Sales & Services) and reported to Group Head• Ensured proper records maintenance of customer communication by the Customer Care Team • Worked in close coordination with Toyota Customer Care team to run multiple process improvement projects• Organized customer outreach and awareness programs for customers with the service and sales staff team
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Manager Customer CareCastal Toyota Jul 2009 - Mar 2011Jalandhar Area, India- Coordinating with the Sales and Post Sales Customers on services. Getting feedback from the customer for post sales and post service followups. - Organizing repeat repairs in case of issues to ensure customer concern are resolved. - Sharing timely reminders to customers on estimated service reminder for there vehicles. - Overlooking at any legal cases related to customer concerns.
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ConsultingSupreme Quality Services Pvt. Ltd. Jun 2006 - Jun 2009I worked as a HR consultant working in the domains: Training, Recruitment and Strategic.
Aalok Joy Kumar Skills
Aalok Joy Kumar Education Details
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Purvanchal Univ.Bachelor Of Arts (B.A.) -
St. John'S School DlwIntermediate
Frequently Asked Questions about Aalok Joy Kumar
What company does Aalok Joy Kumar work for?
Aalok Joy Kumar works for Metro Delhi International School
What is Aalok Joy Kumar's role at the current company?
Aalok Joy Kumar's current role is Administrative Manager.
What is Aalok Joy Kumar's email address?
Aalok Joy Kumar's email address is aa****@****ail.com
What schools did Aalok Joy Kumar attend?
Aalok Joy Kumar attended Purvanchal Univ., St. John's School Dlw.
What are some of Aalok Joy Kumar's interests?
Aalok Joy Kumar has interest in Human Rights, Science And Technology, Social Services, Children.
What skills is Aalok Joy Kumar known for?
Aalok Joy Kumar has skills like Recruiting, Human Resources, Recruitments, Benefits Negotiation, Crm, Management, New Hire Orientations, Job Descriptions, Talent Acquisition, Employee Engagement, Talent Management, Sourcing.
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