Seasoned professional with experience in Sales, Marketing, and Customer Success, working with both startups and Enterprise companies. Expertise in building and scaling global GTM motions with focus on Cloud Computing and SaaS.AREAS OF EXPERTISE:Global Programs | Sales Operations | GTM | Strategic Thinking C-level Customer Experience | Digital Transformation and Innovation Below is a double click into my journey:π Microsoft: At Microsoft, I led a team of 60+ Technical Customer Success specialists, propelling customer retention by 10%+ for 5,000+ startups and ISVs embarking on their Azure Cloud journey. Additionally, I crafted the sales strategy for a NEW Microsoft Digital Sales team, resulting in a $1Bn+ pipeline within the first year, with a 30%+ conversion rate.π Amazon: I was responsible for Operations and Customer Success for AWS Startup Activate. I navigated the intricate landscape of startup needs, ensuring seamless adoption of cloud services.π Cisco: As a strategic engagement leader, I collaborated with Fortune 500 companies, orchestrating impactful initiatives that drove business transformation.My diverse leadership experience includes General Management, Sales, Strategy, and Operations roles at large technology companies like AWS, Microsoft, and Cisco. Among my achievements:π Leading strategic C-level customer experience programs for top Fortune 500 companies across 19 sites, supporting over 3,000 customer engagements. πΌ Managing US$30M+ annual targets and closing complex global enterprise and service provider deals as large as $500M. π Building global operational teams in cross-functional roles (engineering, program management).Beyond the Corporate Realm:π± Social Inclusion Champion: I founded a FinTech platform that leverages big data and machine learning to foster social inclusion.π€ Investor and Mentor: Passionate about nurturing innovation, I actively invest in and mentor startups across diverse domains, including conversational AI, eCommerce, blockchain, and mobile apps.Letβs Connect:π If youβre a startup founder seeking growth and scale strategies, or an enterprise leader looking to harness innovative solutions, letβs connect!
Listed skills include Iptv, Product Marketing, Unified Communications, Cloud Computing, and 37 others.