Service Reliability Engineer
CurrentDigital Communication Services Department (12.2017 - ... ) I work closely with product managers, software development teams, project managers and other SREs, developing tools that identify and eliminate sources of failure, remediate production issues in real-time, problem solving, forecast capacity, and instrument production services. Defining service level agreements and objectives.• BiP Messenger Application Service Support (11.2020 - ... )BiP Messenger is a free application that allows you to send text & voice messages, make voice & video calls as well as share images, documents, user location & other media.https://bip.com• UpCall CallerID Application Service Support (08.2018 - 12.2022)Combining telecom capabilities with legal phonebook sources to show callerID to customers when they receive calls.https://turkcell.com.tr/servisler/upcall• Bulk Messaging Service Support (12.2017 - 03.2021)Internal, external bulk, otp, short and multi media messaging services support.--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---o Technologies I have worked with;Linux, Java, Kafka, Redis, Weblogic, Tomcat, http servers (Kong, Nginx, Apache), Databases (Oracle, PostgreSql, Cassandra, MongoDB), Spring Boot, OpenShift.o Monitoring tools I have experiencedDynatrace, Prometheus, Grafana.o Programming languages I have used;bash scripting, ansible, puppet, python, pl/sql