Aamer Patel Email & Phone Number

New York, NY, US

Austin, Texas Area

• Work with clients to develop custom reports and protocol for streamlining data capture and analysis.
• Train clients on reporting procedures for financial planning and analysis.

• Analyzed company's sales and marketing efforts to find inefficiencies and provided management with actionable recommendations.
• Helped create reporting package for monthly and quarterly earnings calls as well as annual analyst day presentations.
• Developed a forecasting model for customer support to help anticipate future case loads and make cost effective hiring changes.
• Performed ad hoc reporting for sales, marketing, and finance teams to deliver analytical support for forecasting and modeling.
• Created reporting protocols that aided management decisions and contributed to 25% sales growth YoY.
• Utilized NetSuite and Sales Force to anticipate the financial position of the company, set sales goals, and maximize revenue.

• Created a college textbook company on campus that provides an alternative to overpriced textbooks.
• Increased faculty support on campus form 2 professors to the entire Business Foundations department in 1 year.
• Managed and oversaw training of employees, company logistics and day to day operations.
• Oversaw internal accounting, management of inventory, and cash flow accounts.
• Successfully grossed over $20,000 each semester since creation.

• Provided excellent customer service and first-level technical support to the University of Texas at Austin community through the call center, e-mail system, chat service, walk-in service, and computer drop-off services.
• Received 98% positive feedback from randomly selected customer surveys.
• Maintained Help Desk technical documentation on the internally used Wiki.