It Includes listening to customer requirements and presenting appropriately to make a sale;maintaining and developing relationships with existing customers in person and via telephone calls and emails;cold calling to arrange meetings with potential customers to prospect for new business;responding to incoming email and phone enquiries;acting as a contact between a company and its existing and potential markets;negotiating the terms of an agreement and closing… Show more It Includes listening to customer requirements and presenting appropriately to make a sale;maintaining and developing relationships with existing customers in person and via telephone calls and emails;cold calling to arrange meetings with potential customers to prospect for new business;responding to incoming email and phone enquiries;acting as a contact between a company and its existing and potential markets;negotiating the terms of an agreement and closing sales;gathering market and customer information;representing their company at trade exhibitions, events and demonstrations;negotiating on price, costs, delivery and specifications with buyers and managers;challenging any objections with a view to getting the customer to buy;advising on forthcoming product developments and discussing special promotions;creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;liaising with suppliers to check the progress of existing orders;checking the quantities of goods on display and in stock;recording sales and order information and sending copies to the sales office, or entering figures into a computer system;reviewing your own sales performance, aiming to meet or exceed targets;gaining a clear understanding of customers' businesses and requirements;making accurate, rapid cost calculations and providing customers with quotations;feeding future buying trends back to employers;attending team meeting and sharing best practice with colleagues. Show less