• Spearheaded a team of 6 people, delegating mission-critical tasks and managing work across departments • Ensured precise inventory checks & material procurement • Researched & targeted key market vendors to acquire best competitive market price for materials • Supervised all logistical related tasks and responsibilities, to assure client satisfaction • Managed corporate development & business development in India and in the Middle East Region • Handled the entire reporting process from lab to clinic • Ensured the timely dispatch of testing kits, to all clinic locations across India • Managed the intra-company communication with the Dubai Laboratory, including sales calls, meetings & business development • Also oversaw the customer experience by taking note of regular client and end consumer feedback

Lead a team of ten people, including training interns and creating SOPs • Was directly responsible for growth in company revenues through the implementation of diverse sales strategies •Executed a new website design and content strategy • Increased customer engagement on social media by over 70% • Devised comprehensive media strategies & advertising campaigns • Created location-specific social media campaigns for pan-India branches • Crafted all dynamic and static content for various social media platforms • Created monthly schedules for social media posts and advertisements.

Reported to the head of the Social Media Marketing & Client Servicing • Executed digital and social media content for a diversified brand portfolio • Coordinated & liaised with U.S Based clients, and the internal team to execute client expectations • Worked with the creative team to produce innovative strategies & campaigns • Worked with both commercial and creative departments in the agency • Was an integral part of the team that helped win the biggest account for the business, “Patel Brothers”, the largest and oldest Indian grocery chain in the United States.

I interned in the Client Servicing and Social Media Marketing department. I was taught the basic fundamentals of social media marketing & digital marketing including working and coordinating between multiple departments.

I was tasked with analyzing all their brands and comparing them to their immediate competitors in order to gain insight into the market trends. During my internship, I worked under a senior client servicing executive, who appointed me to generate client PowerPoints to construct various pitches. Towards the end of my internship, they had tasked me with undertaking a mystery audit to Pune for their client Paranjape Schemes Construction Limited. During this audit, I had to visit their offices as a customer and rate their services and employee efficiency. On completion, I provided them with a detailed report.