As an IT Analyst at Infosys, I provide technical support and troubleshooting for Windows Server and VMware environments, ensuring optimal performance and security. I have successfully resolved multiple issues related to AD, DNS, DHCP, and Group Policy, as well as deployed and configured Azure VMs and resources.I have over six years of professional experience in the IT industry, working with various clients and technologies. I started my career as a Desktop Support Engineer at Ace Computers, where I gained hands-on experience in Windows System. I then joined Softcell Technologies as a Technical Support Executive, where I expanded my skills in Windows Server Administration and Virtualization. I also obtained certifications in Azure Fundamentals, Azure Administrator Associate, and VMware vSphere.I hold a Bachelor of Computer Application degree from Sant Gadge Baba Amravati University, with a focus on Information Technology. I am passionate about learning new technologies and enhancing my technical skills. I value teamwork, collaboration, and customer satisfaction. I aspire to become a cloud architect and a leader in the IT field.