Cs Core Slm Engineer
CurrentCS || IMS (VoLTE) || IR || VoWiFiNodes that I worked on: MSS, MGWs/TMGWs, GMSC, P-CSCF, S/I/-CSCF, BGCF, MGCF, TAS, EPDGResponsibilities:KPI reporting/AnalysisCustomer ComplaintsEvent Handling& Service AssuranceNew Network Element rollout and integrationsOGS Governance on Working Level & Management ReportingHealth Checks/AnalysisIncidents and alarm handlingLogs Collections/follow-up/support for 3rd line CasesConfiguration Modification on live NECM/ Policy DefinitionsBackup of all PlatformsFault Rectification/TroubleshootingVersion upgrades/ Patch InstallationsClosure of tickets/Incidents within SLANew Features testing and rolloutsPre-Post Activity checks/Post-Cutover MigrationsPM activities of All PlatformsSpare Logs, R&R Process, Raising of Delayed Items as per R&R Timelines