With over 25 years of hands-on IT experience, I bring a wealth of technical knowledge and strategic insights to my "Business Development Manager" role. My career is dedicated to mastering IT's complexities, and I now leverage this expertise to drive business growth, foster strong partnerships, and deliver innovative solutions. Focused on aligning technology with business objectives, I aim to bridge the gap between IT and business success, contributing to sustained growth and new opportunities… Show more With over 25 years of hands-on IT experience, I bring a wealth of technical knowledge and strategic insights to my "Business Development Manager" role. My career is dedicated to mastering IT's complexities, and I now leverage this expertise to drive business growth, foster strong partnerships, and deliver innovative solutions. Focused on aligning technology with business objectives, I aim to bridge the gap between IT and business success, contributing to sustained growth and new opportunities for the organization. Show less

Implement and customize Business Applications as per the requirements of the Rubaiyat Fashion Group of companies. Provide online support for any problems or issues arising out of the use of such applications. Maintain, manage, and tune the application systems to enable Zero Percent Downtime for the applications and quick access at all times. Automate regular business processes to reduce dependency on personnel and enable them to focus on business enhancement tasks. * Implementing… Show more Implement and customize Business Applications as per the requirements of the Rubaiyat Fashion Group of companies. Provide online support for any problems or issues arising out of the use of such applications. Maintain, manage, and tune the application systems to enable Zero Percent Downtime for the applications and quick access at all times. Automate regular business processes to reduce dependency on personnel and enable them to focus on business enhancement tasks. * Implementing, Testing, Training, and supporting retail applications (Openbravo & FuturERS).* Led a team of IT professionals in managing the company's application systems, ensuring optimal performance and reliability.* Collaborated with cross-functional teams to understand business requirements and translate them into technical solutions, resulting in improved operational efficiency.* Oversaw the implementation and maintenance of the retail application/system, resulting in high availability of the system.* Conducted regular audits and performance assessments, identifying areas for improvement and implementing necessary changes.* Managed vendor relationships, negotiating contracts, and ensuring the timely delivery of services and products.* Troubleshooted technical issues, diagnosed problems, and implemented effective solutions, reducing system downtime.* Point of Sale (POS) Systems: Expertise with various POS systems and cash handling procedures, ensuring accurate transactions and maintaining a high level of cash register integrity.* Assisted in the development and execution of IT policies and procedures, contributing to a more secure and compliant IT environment.* Provide one-to-one personal support to business users to resolve the issues that arise. Show less

Worked as a Business Development cum Technical Sales Manager, responsible for grasping the opportunities, building strategic partnerships and expanding the business. Focused on creating and implementing strategies to increase revenue, enhance market presence, and foster long-term relationships with clients and partners. Along with all these, I collaborated with both technical and sales teams.Developed and designed network infrastructure and provided E-mail / Internet solutions based on… Show more Worked as a Business Development cum Technical Sales Manager, responsible for grasping the opportunities, building strategic partnerships and expanding the business. Focused on creating and implementing strategies to increase revenue, enhance market presence, and foster long-term relationships with clients and partners. Along with all these, I collaborated with both technical and sales teams.Developed and designed network infrastructure and provided E-mail / Internet solutions based on Microsoft ISA Server and Exchange Server to organisations like Saudi Can Manufacturing Group, Al-Jomaih, SABTECH, Modern Business Development Group, etc. Implemented and configured the system to update remote Oracle Databases from the leading site within a few minutes. This technology is a low-cost implementation that can even be used for Disaster Recovery (DR) solutions. Show less

Worked as a Unicenter TNG Administrator using the core automated modules of TNG.The Savola Group has 11 working offices in 5 cities with 800 users.The entire infrastructure of the Savola Group was controlled, supported, and managed through Unicenter TNG from a central point. I was the key team member in implementing all the modules and became the product administrator.

Developed and managed below IT systems.• Management & Information System for Customer Base• Spare Parts Management System• Call Management SystemClient: Medinah Municipality - Computer & Information Centre• Development and maintenance of Equipment Management System• Development and maintenance of the Call Management System

Developed and managed below IT systems.• Material Management System• Payment Management System• Project Management System• Manpower Management System• Documents Management System

Worked with a sub-division of Bit-Brain Technology and managed our complete section.