Aamith Menon
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Aamith Menon Email & Phone Number

Luxury Lifestyle I Global Operations I Customer Experience I Digital Transformation at RedBeryl Lifestyle Services
Location: New Delhi, Delhi, India 14 work roles 4 schools
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Role
Luxury Lifestyle I Global Operations I Customer Experience I Digital Transformation
Location
New Delhi, Delhi, India

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Aamith Menon is listed as Luxury Lifestyle I Global Operations I Customer Experience I Digital Transformation at RedBeryl Lifestyle Services, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Aamith Menon.

Aamith Menon previously worked as Chief Transformation Officer & National Head of Servicing at Redberyl Lifestyle Services and Consultant at Cx & Digital Transformation. Aamith Menon holds Master Of Business Administration (Mba), Business Administration And Management, General from Icfai.

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RedBeryl Lifestyle Services

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About Aamith Menon

Results-driven Cross-Functional Operations Leader with Strong Business, Financial, and Technological Skills. With over 23 years of dynamic leadership experience, I have a proven track record of orchestrating and delivering complex operational transformations with measurable results from concept to completion within diverse industries and environments, including high-tech start-ups and growing businesses. My extensive techno-commercial expertise across multiple industries with revenue growth, cost savings, process improvements and managing high-performance teams allows me to create a cohesive and sustainable P&L operation which in turn drives profitability, productivity, and competitive advantage while reducing costs. Am a firm believer in the power of customer experiences and their impact on business growth. Have area of expertise in below verticals :Customer Experience & Delivery : Global Operations | Saas/PaaS/DaaS Delivery | Enterprise Support | Client Relationships | Account Management | Client Retention | NPS Management | Customer Service | Loyalty Management | Customer Relationship Management (CRM) | Customer Lifecycle Management (CLM) | Customer InsightsEdTech / eLearning : Global Operations | Project Management | Custom e-learning Content | LMS | Language Labs Online / Offline | Instructional Design Support | Client Relationships | Account Management Customer & Location Tech : Customer Intelligence Platforms | Location Technology | Location Attribution | Location Intelligence | Offline Attribution| Data Enrichment | Location / POI Mapping & EnrichmentDigital Media : Digital Transformation | Ad Operations | Client Servicing | Consumer Intelligence | Consumer Insights | Programmatic & Social Media Marketing | Technology & Delivery Platforms | Demand Side Platforms (DSP’s)Call Centers / BPO / Contact Centers : Call Center Operations | Inbound Support | Outbound Support | Chat Support | Email Support | Data Operations | Back Office Operations | Call Center TechnologyEcommerce : B2B & B2C Content Development | Content Strategies | Content Optimization & Quality | Seller Management | Vendor Acquisition, Development & On-boarding | Content DigitizationBusiness Management : Business Start ups | Strategic Partnerships & Alliances | Business Analysis | Business Analysis & Strategy | Business P&L | Product Management | Project Management | Business Migration | Business Transition | Staffing and MIS | Team Building & Training | Vendor Acquisition | Development & On- boarding

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RedBeryl Lifestyle Services
Redberyl Lifestyle Services
Luxury Lifestyle I Global Operations I Customer Experience I Digital Transformation
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14 roles

Aamith Menon work experience

A career timeline built from the work history available for this profile.

Chief Transformation Officer & National Head Of Servicing

Current

Bengaluru, Karnataka, India

Helping Build a Ultra Luxury Lifestyle Experience Services org - a bespoke company that focuses on providing premium experiences to the HNI’s and Ultra HNI’s. The services cover a spectrum of options that are made available to these discerning customers - high-end luxury transportation; sports and entertainment events in India and overseas; experiential.

Jul 2023 - Present

Consultant

Cx & Digital Transformation

New Delhi, Delhi, India

Proficient in aiding organizations in crafting and implementing customer experience plans that align with corporate goals and amplify customer contentment. Experienced in orchestrating digital transformation ventures that utilize cutting-edge technologies and streamline operational effectiveness.

Dec 2022 - Jun 2023

Vice President Operations

Noida, Uttar Pradesh, India

While successfully managing the complete P&L and ensuring operational profitability for the organization, led and managed nationwide and global eLearning and EdTech operations for Liqvid, overseeing all aspects of Customer Experience, Key Account Management, Client Delivery, Project Management, Human Resources, Marketing,Administration, Vendor Management.

Jan 2022 - Nov 2022

Head Of Global Customer Experience And Operations

Bengaluru Area, India

Lifesight is a leading customer intelligence platform that helps brands, digital agencies and enterprises leverage identity resolution and data enrichment to power their customer data strategies. Lifesight’s industry-leading AI based solutions enables the transformation of customer data into actionable insights that help drive business decisions, optimize.

Feb 2018 - May 2021

Head Content & Online Fulfillment

Getit Infomedia - Askme Group

Noida Area, India

Askme was one of India’s leading multi-product and multi-platform group which through its group companies of Askme.com, Askmebazaar.com, Askmegrocery.com, Askmefurniture.com and Findit Malaysia connected small & medium enterprises to relevant consumers through eCommerce, information products and services. Backed by the Malaysian Astro PLC group and with a.

Jun 2013 - Dec 2016

Head Service

The Design Factory

New Delhi Area, India

The Design Factory is an Online Fashion & Luxury Retailer which sources innovative and unique products from around the world. From fashion products to lifestyle products, to household items to kid’s products, to home decor items to artificial jewellery, to gift items to handbags, the endeavour is to provide customers a memorable online shopping experience..

Feb 2012 - May 2013

Head - Service

Majestic It Services Ltd (Hero Group Company) – Zatse 68006800

Noida

Majestic IT Services Limited a wholly owned subsidiary of Majestic arm of the HERO Group ofCompanies was incepted in the year 2009 to launch ZatSe, its flagship brand. ZatSe was a leading online & voice support platform which through the medium of local search and digital marketing using a easy to recall phone number 6800-6800 and online presence through.

Oct 2009 - Dec 2011

Regional Head Operations & Call Center

Noida

Just Dial is India’s No. 1 information / local search service with presence over the phone, internet and wireless media’s. Handled the inbound call centre operations of Delhi, Hyderabad, Kolkatta and Pune with a span of control ranging over 700 employees + including a team of multiple direct reportees and first line managers. Was responsible for ensuring.

Apr 2007 - Jun 2009

Head Of Operations & Call Center

Agni E-Solutions Pvt Ltd

New Delhi

Promoted by a tech savvy and new age entrepreneur, Agni e-Solutions Pvt Ltd was a privately owned start-up ITES Company involved in both international and domestic call center businesses. During the time spent here with a maximum span of control ranging over 200 employees +, took care of the call centre operations for both domestic and international.

Oct 2002 - Mar 2007

Team Leader-Operations

Minerva Telelink Ltd

New Delhi

Minerva Telelink promoted by the Bhartia Group was a pioneer of the international call center wave in India with 400 seats specialising in Outbound/Inbound campaigns across different industry verticals. Was responsible for driving US Telecom Sales and Mortgage campaigns across US and UK with a span size control of over 60+ employees.

Apr 2002 - Sep 2002

Passenger Services Agent

New Delhi Area, India

A joint venture between Lufthansa Airlines and Bird Travel Group, GlobeGround is one of the leaders in the licensed private “Ground Handling” (GHA) service provider space in India providing ground aviation services for major airlines across major airports of India. As a PSA ensured smooth running of daily flight operations for Lufthansa Airlines.

Jan 2002 - Mar 2002

Customer Service Agent

New Delhi Area, India

Working as a Customer service agent with one the world’s biggest airlines meant directly dealing with the customers for daily flight operations through flight control tasks of Reservations, Passenger Check-in, Handling Service Irregularities and Claim Settlements.

Feb 2001 - Sep 2001

Customer Care Executive

R.D.M. India Pvt Ltd

Gurgaon, India

A Bird Travel Group company, RDM is responsible for handling the outsourced back office operations of Lufthansa German Airlines. Being part of Miles & More, the Loyalty and Frequent Flyer programme of the airlines gave an opportunity to learn the Airline loyalty business by working through all sub process of Miles & More like enrollment, miles credit.

May 1998 - Jan 2001

Asst. Supervisor-Traffic

New Delhi Area, India

Cambata Aviation was one of the leaders in the licensed private “Ground Handling” (GHA) service provider space in India providing ground aviation services for major airlines across major airports of India. Was handling daily flight operations for Scandinavian Airlines through flight control tasks of Reservations, Passenger Check-in, Handling Service.

Oct 1997 - Apr 1998
4 education records

Aamith Menon education

Master Of Business Administration (Mba), Business Administration And Management, General

Icfai

Diploma In Airline Marketing, Airline Marketing

Iata

Diploma, International Airlines & Travel Tourism Management

Iitc, New Delhi
FAQ

Frequently asked questions about Aamith Menon

Quick answers generated from the profile data available on this page.

What company does Aamith Menon work for?

Aamith Menon works for RedBeryl Lifestyle Services.

What is Aamith Menon's role at RedBeryl Lifestyle Services?

Aamith Menon is listed as Luxury Lifestyle I Global Operations I Customer Experience I Digital Transformation at RedBeryl Lifestyle Services.

Where is Aamith Menon based?

Aamith Menon is based in New Delhi, Delhi, India while working with RedBeryl Lifestyle Services.

What companies has Aamith Menon worked for?

Aamith Menon has worked for Redberyl Lifestyle Services, Cx & Digital Transformation, Liqvid Elearning Services Pvt Ltd, Lifesight, and Getit Infomedia - Askme Group.

How can I contact Aamith Menon?

You can use AeroLeads to view verified contact signals for Aamith Menon at RedBeryl Lifestyle Services, including work email, phone, and LinkedIn data when available.

What schools did Aamith Menon attend?

Aamith Menon holds Master Of Business Administration (Mba), Business Administration And Management, General from Icfai.

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