Enhancing Global Remote Developer Experience | Optimizing Conversions & Promoting AutomationSupply Funnel Optimization- Managing developer platform with 1 million+ onboarded users- Conducting regular user research and funnel analysis to pinpoint developer pain points and devise conversion improvement strategies e.g. UX flow improvement, nudges and remindersEstablished a Cloud Center of Excellence- Designed automated vetting process for Cloud engineers to create a supply pool- Implemented mechanisms to identify cloud-certified developers, generated a pool of certified developersProcess Optimization through Automation- Set up an automated vetting process for a Team Lead pool creation- Realized reduction in support tickets by enabling developers to reattempt the Turing vetting process, encouraging repeat users- Streamlined internal hiring processes by researching and integrating an ATS (Applicant Tracking System) to suit Turing needs

Dealer Experience & Operational Excellence- Implemented swift payment feature, through seamless pickups and payment release to customers through external vendor integration. This led to improvement in NPS and reduced customer support tickets- Pioneered Shield Program safeguarding dealers from unforeseen scenarios during Registration Certificate(RC) transfers for preowned cars. Achieved 45% adoption within 3 months- Slashed intra-city transport cost, enabling direct seller-to-buyer deliveries- Condensed Dealer Associates team size with dealer app enhancements. Minimized manual effort, expediting issue resolution.

Optimizing Finance OperationsInvoicing & Taxation Module- Developed an invoicing & taxation solution on OYO's Property Management System (PMS) to improve PMS adoption in the European market. - Led in-house feature enhancements to improve adoption in Europe and USA market.Empowered Dispute Management- Decentralized and accelerated dispute management by allowing ticketing through property management systemStreamlined Loan Management- Introduced a product led solution to efficiently manage loans disbursed to hotel owners, automating recovery from monthly revenue and reducing processing time

International Business Management with diverse, global student cohort. Case-based teaching approach for practical, real-world problem-solving and hands-on company consultancy projects

Co-developed business ideas as a Product Intern in the Venture Development TeamSME Problem-Solution Expertise- Conducted research to identify pain points of SMEs, subsequently crafting targeted product solutions.- Designed an expense management system utilizing virtual credit cards for corporate use.- Analyzed customer journeys and competitor landscapes, specifically focusing on SMEs.- Led feature selection, pricing strategies, and MVP prototypes.Zinsbaustein.de | Real Estate Crowdfunding Platform- Led competitor analysis, identifying critical feature gaps to enhance the platform's competitiveness.

Enhanced CMRS RegReport tool as a Software Developer, a compliance product for OTC trade reporting compliance product- Developed key features to expand compliance to a larger range of regulations and asset classes, latest regulation updates- Tailored the software to meet the unique requirements of new clients, made the solution more scalable, ensuring that it could be easily configured to suit their specific needs and workflows- Gained expertise in C#.NET, MVVM architecture, BizTalk, SQL, and Visual Studio.

Gained proficiency in C#.Net tools and software development, applying Agile methodology and trade lifecycle concepts. Developed foundational knowledge in Trading, Risk Management, Finance, Energy Trading, Derivatives, and Over the Counter trades.