Aanchal Sachdeva Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Organize and coordinate the assessment and delivery of analysis of business data and workflows.
• Work with stakeholders to assess current state process, document that process, and identify improvement by changing the process or implementing technology.
• Facilitate discussions and work-sessions to identify improvements to business processes.
• Provide technical guidance to others in the use of analytics tools
• Develop and present assessment of workflow or analysis along with recommendations for improvement
• Lead and manage cross-organizational projects on behalf of the executive team

Calgary, Alberta, Canada

• Managing a team of Subject Matter Experts and ensure improved business performance.
• Support and drive the team in completing their tasks through prioritization, follow-up, improvement of workflows, various projects and removing obstacles
• Facilitate and initiate interaction between the other teams for smooth execution of the project.
• Closely work on the quality aspect of the Sales Specialists calls, ensuring the best aspect of customer service is met in order to maintain a good market value of the client.
• Responsible for daily/ weekly reports by collecting, analyzing and summarizing data and trends.
• Continuously introducing new ideas in order to streamline the process of the department, with a vision of increasing the revenue for the company.

Calgary, Alberta, Canada

• Responsible for overseeing a team of 15 Sales Specialists and to oversee their sales.
• Driving the performance and efficiency of the team through a combination of efficient training and constant coaching.
• Serve as a point of contact between the team and client for topics that concern the entire team.
• Closely work on the quality aspect of the Sales Specialists calls, ensuring the best aspect of customer service is met in order to maintain a good market value of the client.
• Work specifically on data analysis and build summaries to drive improved performance of our services.

Gurgaon, India

• Acted as a central point of contact for assigned group of clients for marketing operations related activity and proactively manage and developed relationships with those clients.
• Developed an excellent relationship with internal and external stakeholders.
• Developed plans, determine key performance Indicators (KPI) and coordinate to measure results.
• Conducted evaluation workflows, implemented process improvements for drive the business objective.
• Work with stakeholders to design a roadmap and measure the production ensuring cost effectiveness.
• Directed customized marketing and advertising campaigns (field & online, both) run by the sub-regional clients, ongoing communications and quarterly budgets, resulting in increased sales and retention.

Gurgaon, India

• Built new business partnerships through introducing various marketing products and ideas to increase their brand visibility.
• Educated customers on suitable products and services depending on market trends and needs to increase sales by 10%.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Implemented professional sales presentations to creatively communicate product quality and market comparisons.
• Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
• Increased number of return customers by 80% through effective problem solving and conflict resolution.

Gurgaon, Haryana, India

• Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
• Oversaw 40+ accounts worth $90000 in annual revenue.
• Increased client revenue by creating effective advertising campaigns.
• Developed relationships with retail clients and provided individualized customer service to maintain longevity of accounts.
• Generated new accounts by implementing effective networking and content marketing strategies.
• Achieved client loyalty through quality, productivity, service and proactive management.

Master Of Business Administration (Mba), Marketing

Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering

Activities and Societies: Hospitality Committee, Blood Donor, Sports Event