Amanda Andersen Email & Phone Number

Phoenix, Arizona, United States

Manage 2 emergency medicine facilities, including a Level 1 trauma center, by deploying clinical providers and implementing corporate policies, procedures, and initiatives. Coordinate communication with practice providers, clinical leaders, and clients. Direct team of more than 150 office and medical staff; oversee onboarding, credentialing, training, performance evaluations, and resource allocation. Assisted in starting graduate medical education (GME) / residency program. Report monthly KPIs and work with schedulers to maintain annual PPH budget.• Minimized payroll errors after fine-tuning payroll process for West region’s management department.• One facility, Chandler Regional Medical Center, was recognized with Arizona Republic’s Community Choice Award for best emergency department in 2023, a testament to the clinical team and ancillary staff.• Maximized ROI by spearheading changing billing company and consolidating billing functions between teams.

Phoenix, Arizona, United States

Led team of 75 across 3 orthopedic, pain management, and spine center practices. Oversaw hiring, training, performance evaluations, and resource allocation. Established SOPs to ensure compliance with company policies and regulatory requirements. Collaborated with senior leadership to develop annual budgets and monthly financial reports.• Elevated practice’s efficiency and improved patient satisfaction by changing front desk and check-in procedures to include wait-time board for better transparency.

Phoenix, Arizona, United States

Directed operations for 4 primary care offices and 12 cardiology department locations. Established standard practices and developed operating goals. Supervised team of 100+ medical and office staff, including performance management.• Maximized service delivery and increased patient satisfaction following implementation of new phone procedures and proper MA staffing.• Boosted patient care and provided better communication with providers when treating chronic conditions by positioning 4 primary care offices to achieve Level III Patient-centered Medical Home accreditation.

Phoenix, Arizona, United States

Drove operational excellence for 4 medical practices in Phoenix and Las Vegas with dispersed team of 25. Collaborated with Department of Health Services (DHS) on license renewals. Directed HR functions, including hiring, evaluations, development, and training. Prepared financial reports and oversaw payroll. Assisted in opening Las Vegas office.• Improved patient satisfaction by relocating to new, larger location in Phoenix.

Phoenix, Arizona, United States

Provided direction for team of 26 employees, including 6 physicians and 2 fellows, at orthopedic and radiology practice. Forecasted budgets, managed accounts payable, prepared financial reports, and processed payroll. Worked with DHS on licensing.• Maximized practice efficiency by spearheading expansion project and consolidating all administrative functions.• Recognized by lead physician for accomplishing more in one year than previous practice managers had in much longer due to exceptional project leadership, initiative, and productivity.• Delivered significant tenant-improvement cost savings by negotiating directly with property managers during expansion project.