● Analyzed manufacturer quote for networking infrastructure, created detailed cost comparison spreadsheet, and proposed $25k in savings.● Discovered fiber optic cables installed during an asset review and license agreement check; alerted team and investigated, enhancing network infrastructure understanding.● Developed 10-year speculative spreadsheet for wireless connectivity enhancement study, detailing costs from implementing onboard Wi-Fi via dedicated trackside infrastructure to improving cell services via adding cell towers

● Managed appropriate filing and organization of personal and professional documentation, ensuring easy access and confidentiality as needed● Oversaw office operations, including archiving and organizing documentation to enhance efficiency and maintain a well-structured workspace● Verified and screened applicants submitted for local businesses, ensuring compliance with program requirements and maintaining a high standard of candidate selection● Provided support for workshop tasks, assisting in coordinating and executing activities to achieve program objectives effectively

Selected to participate in a rigorous 10 week fellowship career program designed to support first-generation college students land an exceptional entry-level position.

● Streamlined equipment setup process: Set up new computer equipment and installed software in classrooms and offices, which reduced setup time by 80%, resulting in increased efficiency and productivity● Reduced downtime: Troubleshoot hardware and software problems in conjunction with DOE Help Center and borough technology staff, which resulted in 30% reduction in downtime and ensured timely repair● Enhanced equipment performance: Swapped computer hardware parts to upgrade and solve issues with devices, including hard drives, SSDs, RAM sticks, and batteries, resulting in improved equipment performance and efficiency

● Improved customer satisfaction: Successfully located store items for 30+ customers daily usingCVS's proprietary search engine within 20 seconds per customer, which led to increased customersatisfaction and repeat business.● Increased sales volume: Registered 10+ customer sales daily via cash register and point-of-servicecredit-card system, resulting in increased sales volume and revenue generation for the store.● Developed exceptional customer service skills: Demonstrated exceptional customer service skillsby interacting with customers on a daily basis, addressing their needs, answering their questions,and providing them with a positive shopping experience.

● Assisted with the curriculum for CSCI 39598: Intro to Cyber Risk - updated some of the reading materials to reflect current cyber development.• Performed research related to cybersecurity risks including, but not limited to, recent breaches and cyber policy changes that are being proposed on the Federal level. ● Summarized breaches former & current students have identified in the news & categorized them by certain criteria - Compiled into a draft for a book.

● Stationed in the Employee Health division managing files from a staff of registered nurses and other patient care employees ● Participated in the annual Christmas toy drive by dressing up, decorating, and distributing gift-wrapped toys to the community