Andrew Su Email & Phone Number

Vancouver, British Columbia, Canada

- Consistently ranked in the top 2 sales agents for Spring Financials' loans department, demonstrating exceptional individual sales performance.- Demonstrated exceptional negotiation skills, and maintaining a closing ratio of over 70%.- Consistently exceeded key performance indicators, including call volume, conversion rates, and revenue targets.- Collaborated with internal departments to streamline processes and enhance the overall customer experience.

Vancouver, British Columbia, Canada

- Successfully increased monthly sales by 20% through effective client relationship management and tailored financial solutions- Consistently met and exceeded sales targets, ranking in the top 10% in the department for performance- Cultivated a strong referral network, resulting in an 8% increase in repeat business and customer referrals- Received recognition from management for outstanding performance and dedication to customer service.

Vancouver, British Columbia, Canada

- Led a successful sales team, consistently exceeding monthly targets by 15%.- Introduced new sales strategies, leading to a 30% increase in sales within the first six months.- Created and delivered training programs, resulting in an improvement in overall team productivity.- Encouraged teamwork, resulting in a decrease in employee turnover.- Set up key performance indicators (KPIs) and metrics, helping team members track progress and improve accountability.- Provided mentorship and coaching, resulting in multiple team members being promoted for personal and professional growth.

Burnaby, British Columbia, Canada

- Oversee a team of up to 10 dockworkers, ensuring daily production targets are efficiently met.- Strategize and implement daily delivery plans, assessing manpower and resource needs for optimal operational performance.- Engage with customers daily via email and phone, proactively locating freight, scheduling delivery appointments, and consistently surpassing customer expectations.- Utilize software tools like Rapid and Mainframe to manage work assignments with precision and timeliness.- Skillfully coordinate the unloading and delivery of premium freight to meet stringent deadlines and uphold service excellence.

Surrey, British Columbia, Canada

- Directed and coordinated the activities of a team of 8 individuals, optimizing workload distribution for maximum efficiency.- Organized ACE manifests and liaised with customs brokers for trailer shipments, ensuring compliance with regulatory requirements.- Safely unloaded and loaded larger-sized trailers using a forklift, adhering to strict safety protocols.- Engaged directly with customers to validate and update inventory lists, ensuring accurate tracking of goods and timely fulfillment of orders.