Directly managed a team of experienced Operations Managers, who lead day to day task and resource allocation and problem solving for specific functions, applying experience and best practices to guide the execution.Promoted a culture of high performance and continuous improvement with a commitment to quality and automating basic processes.Managed operations for specific functional areas, including fulfillment, QA, inventory control and receiving.Collaborated with HR and Operations leaders to recruit, hire and develop a high performing team to meet company objectives, and foster a positive and inclusive workplace culture.Tracked KPIs to measure and manage operational efficiencies, cost improvements, team productivity, and product quality.Used data to analyze operational problems and make recommendations for continuous improvement.Ensured process and team scalability, cost effectiveness and overall process efficiency.Analyzed, formulated and implemented systems, infrastructure, policies and procedures to ensure smooth operation of business.Continually improved and automated systems.Worked closely as a senior member of the operations leadership team to contribute to the development and implementation of organizational strategies, policies, and practices.Acted as an individual contributor when necessary.

Collected data from sales, marketing, and finance departments to use in establishing organizational structure.Planned and executed periodic stock counts and inventory reconciliation to ensure the completeness, existence and accuracy of inventory balance.Mastered using Excel and pivot tool analysis to present ad hoc and monthly inventory reports including variance reports and aging reports to COO and CFO; communicated reasons for variances and inform roots of variances to head of relevant department.Performed additional ad hoc inventory tracking and reporting as necessary to support Supply Chain, Sales and Accounting team activities.Tracked all inventory adjustments across all inventory locations and lead weekly and monthly summary reviews with COO and CFO.Lead Inventory reconciliation process in ERP System to physical values and discovered issues.Reconciled inventory shortage through system analysis, vendor statements or use of exception reporting.Collaborated with sales representatives and internal logistics to prepare shipping plans for confirmed orders and solve inventory issues.Redesigned stock arrangement and management for wholesale and E-commerce vaults, minimizing possibility of losing and miscounting merchandise.Participated with all inventories, from being part of the inventory help desk to assisting with processing inventory reconciliation adjustments.Monitored and tracked inventory data processing and troubleshoot any outstanding inventory issues.Improved operational efficiency of finance systems through implementation of streamlined data-management procedures.Defined and executed a plan to implement improvements, including training internal teams and external partners.Managed and guided day to day team performance, empowering the team and facilitating problem-solving.Coordinated and allocated tasks and resources to ensure general operations run smoothly.

Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for sales and executive leadership.Provided weekly/monthly/quarterly reporting and analysis related to sales and KPIs, and support of strategic analysis.Prepared and performed data analysis in PowerBI, manipulating large sets of data.Assisted the sales leadership in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve the sales team’s performance.Applied quantitative analysis and data visualization to tell the story behind the number.Improved data quality by performing root cause analysis for ongoing issues in addition to monitoring existing data models and advising on best practices to reduce/resolve data anomalies.Created informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.Interpreted, evaluated and interrelated research data and develop integrated business analyses and projections for incorporation into strategic decision-making.Partnered with cross-functional teams to identify and resolve quote/deal issues.Collaborated cross-functionally within the Sales Operations, IT, Accounting/Finance, Contracts & Proposal, and Operations teams.