Competent professional in luxury retail and store management. 9 years in contact with clients and head office teams, in Paris, Hong Kong and Cologne. Complete profile with several business expertises in Store Management, After Sales, Customer Service, CRM, Events, Inventory Management, Logistics and Cash Operations.I moved to Nyon in Switzerland in 2022 to follow my wife who benefied from internal mobility within an International Group.Passionate about human contact and people development, brands heritage and savoir-faire, but also about new technologies and digital transformation. I like to interact with my hierarchy, teams and customers with the ultimate goal of optimizing business performance and customer experience.