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Ashley Antone is listed as Creative documentation for a better User Experience at DAO Emerging Technologies, Inc, a company with 17 employees, based in Hampton, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Ashley Antone.
Ashley Antone previously worked as Support Desk and Documentation Producer at Dao Emerging Technologies, Inc and Small Business Owner at Chocobuddyfairytale.
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Throughout the past half-decade, I have improved my skills as a customer service representative and help desk agent. I've learned how to effectively guide non-technically inclined users through basic processes ranging from clearing a browsers' cache to setting up port forwarding on their modem. Technical documentation writing, often referred to as Engineer Translations in my office during my time as a Critical Situation Manager for Microsoft, and process documentation writing such as Standard Operating Procedures (SOPs) are both skills I utilize on a daily basis. I've also written usage guides for outside users. My goal is to never have a user or customer unhappy with the service I provide, nor confused on a product I support.
Listed skills include Interior Design, Powerpoint, Workspace, Enjoyment, and 43 others.
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Virginia Beach, Virginia, United States
Support Desk- Assist users with and troubleshoot Honeywell mobile computersand accessories- Maintain an accurate record of calls taken- Quality assurance test Honeywell mobile computers and accessoriesDocumentation Producer- Identify processes that require further or updated documentation- Draft, write, and edit educational PDFs for use internally and.
Etsy
An online shopping experience for enamel pins, stickers, and odds and ends of the Pop Culture and Cat-centric variety.
Norfolk, Virginia Area
Help Desk, Documentation, and Systems Testing -Educate and assist internal and external users with the NASA Technology Transfer Systems suite of applications via phone and email -Document Standard Operating Procedures per ISO 9001:2015 guidance -Design easy to follow user guides for public facing systems -Test and report system functionality flaws to the.
Colorado Springs, Colorado Area
Technical to Non-Technical Liaison, Resource Organizer, and Team Lead -Ensured customer understanding of technical resource, jargon, and resolution path via phone and email -Identified and assigned appropriate development team members to resolve customer issues -Managed colleague case work based on availability and ability during my time as a Shift Lead.
Colorado Springs, Colorado Area
Technical Support for a Non-Technical User Base -Guided general customer inquiries -Troubleshot local wireless (LAN) and wide-area (WAN) networks -Documented information pertaining to communications with users -Reported probable wide-spread issues based on call volume and frequency to appropriate teams -Scheduled technician visits to customer site
Other employees you can reach at daogroup.com. View company contacts for 17 employees →
Jessi Cabiling
Colleague at Dao Emerging Technologies, IncVirginia Beach, Virginia, United States, United States
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Jazmin V.
Colleague at Dao Emerging Technologies, IncHampton Roads, Virginia Metropolitan Area, United States
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Akintayo Taiwo
Colleague at Dao Emerging Technologies, IncNorfolk, Virginia, United States, United States
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Geoffrey Sisco
Colleague at Dao Emerging Technologies, IncUnited States, United States
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Sara Merrill
Colleague at Dao Emerging Technologies, IncNewport News, Virginia, United States, United States
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Patrick Dodds
Colleague at Dao Emerging Technologies, IncVirginia Beach, Virginia, United States, United States
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Steven Rice
Colleague at Dao Emerging Technologies, IncVirginia Beach, Virginia, United States, United States
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Brittan Maccallum
Colleague at Dao Emerging Technologies, IncVirginia Beach, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Ashley Antone works for DAO Emerging Technologies, Inc.
Ashley Antone is listed as Creative documentation for a better User Experience at DAO Emerging Technologies, Inc.
Ashley Antone is based in Hampton, Virginia, United States while working with DAO Emerging Technologies, Inc.
Ashley Antone has worked for Dao Emerging Technologies, Inc, Chocobuddyfairytale, Analytical Services And Materials, Inc. (As&M), Tek Experts, and Xerox.
Ashley Antone's colleagues at DAO Emerging Technologies, Inc include Jessi Cabiling, Jazmin V., Akintayo Taiwo, Geoffrey Sisco, and Sara Merrill.
You can use AeroLeads to view verified contact signals for Ashley Antone at DAO Emerging Technologies, Inc, including work email, phone, and LinkedIn data when available.
Ashley Antone is listed with skills including Interior Design, Powerpoint, Workspace, Enjoyment, Code, Baking, Family Reunions, and Food Service.
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