Alessandro Antonsambetta Email & Phone Number

Tucson, Az, Us

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Tucson, Arizona, United States

• Customer requirements: feasibility, analysis, sizing, writing of documentation and testing.• Customer facing IRs (Incident Records) and PTRs (Problem Tracking Records): investigation, analysis, testing, efficient and accurate interfacing with Customers/Support Units.• Analysis and scheduling of software fixes, from development to Production release.• Direct communication to upper management, senior managers and directors (status reports, issues and risks), product managers (customer matters), release manager (production releases) and TPE (responsible for infrastructures).• Organization of team activities (sprint planning, daily stand-ups, backlog grooming, team retrospective).• Coaching and development of team members.• Various activities concerning team management: review of team vs projects, annual appraisal interviews, input on salary reviews, partner with HR of issue/concerns involving team members.

Tucson, Arizona Area

Tucson, Arizona Area

Pittsburgh

Supervised design and data collection for an experimental study on people’s evaluation of images and videos at Carnegie Mellon University - PI: Prof. Alessandro Acquisti.

Pittsburgh

• Internship during Master.• Ensured software correctness and efficiency through accurate testing.• Created and reviewed test plans and test cases ensuring alignment with standards.• Performed test activities including: design, development and execution of test strategies/plans.• Produced functional documentation and test reports.• Installed and tested software at client’s site.

Pittsburgh

Confederate (participation in various role-playing activities for the purpose of the study) in an experimental study on privacy at Carnegie Mellon University – PI: Prof. Alessandro Acquisti.

Roma, Italia

IPCC Project – Client: Telecom Italia/Alcatel-Lucent Italia/ItaltelThe project consisted in the development of an automated system for the management of Telecom Italia’s customer service, and to the development of a software for monitoring and managing the routing strategies towards Telecom Italia Operators.• Verified software effectiveness through back-to-back testing in multiple environments (development, systems-stubbed, production, and final release at Client's headquarters).• Contributed to business analysis cycle and produced supporting documentation (requirements mapping, use cases, process flowcharts, functional documentation, business process redesign, implementation plans).• Facilitated brainstorming sessions with project’s functional and development teams to integrate new software functionalities. • Responsible for all communications with client’s top management during the testing phase.• Trained Client’s team on new and existing software features.• Managed project quality performance evaluation.

Roma, Italia

Configurator Project – Client: Telecom ItaliaThe project consisted in the creation of a platform which supports Telecom Italia’s business clients in their migration processes from traditional sound technology to VoIP technology.• Verified software correctness through an accurate testing phase.• Contributed to supporting the Client during the operative phase (fuctional documentation, use cases, users’ guide).• Trained Client’s team on the new features of the developed software.• Managed project quality performance.

Master'S Degree, Information System Management

Graduate Student - Master of Information Systems Management

English Language Institute Certificate, Intensive English Program

Master Of Science (Ms), Engineering And Material Science

Five-years degree in Materials Engineering (Laurea Magistrale)