Assistant Policy Administrator
CurrentResponsible for accurately entering policy data into the policy administration system. This includes entering policyholder information, policy coverage details, policy endorsements, and other policy-related data.▪ Assist in the creation and issuance of policy documents, such as policy certificates, identification cards, and other relevant documents. They ensure that policy documents are generated accurately and in a timely manner, and that policyholders receive complete and up-to-date policy information.▪ Processing policy changes requested by policyholders or authorized agents. This may include updating policy coverage, personal information, or other policy details. They ensure that policy changes are accurately processed and documented in compliance with company policies and regulatory requirements.▪ Responsible for managing policy renewals and cancellations. Assist in reviewing policy renewal information, assessing policyholder eligibility for renewal, and processing policy renewals or cancellations according to established policies and procedures.▪ Provide policyholder services, including responding to policy inquiries, resolving policy-related issues or disputes, and providing policy information to policyholders or authorized agents. Maintain good customer relationships by providing timely and accurate policyholder services.▪ Ensure administrative support to policy administrators and other team members, such as maintaining files, organizing documents, scheduling appointments, and performing other administrative tasks as needed.
