Aarani Pathmanathan Email & Phone Number

Pickering, Ontario, Canada

Toronto, On

Markham, On

Work in cross functional teams to assess situations and make strategic decisions based on corporate objectives.Providing guidance and making recommendations with regards to the Distribution Rationalization program function.Manage processes for major asset sales, long term load transfers and service area amendments to meet corporate objectives.Liaison to large distribution companies, municipalities and other external customers with issues related to service area amendments, long term load transfers, major asset sales and trailer park sales.Provide assistance to Distribution Asset Management and Provincial Lines in addressing regulatory and compliance issues.Create Ontario Energy Board applications for Service Area Amendments and Major Asset Sales.Prepare project status reports for internal management and other external agencies.Manage and coordinate customer and field processes associated with information required for Ontario Energy Board applications.Track timelines and deliverable commitments and keep relevant parties informed of status and any resulting action items.Created process flows to address and share changes in the practices followed.One of two project leads on Long Term Load Transfer Elimination Project directed by Ontario Energy Board (details in project section below).Instrumental in Hydro One's Joint Use Rate (pole rental rate) determination by Ontario Energy Board.Participated heavily in Miscellaneous Rates calculations for 2018 Distribution Rate Filing, including analyzing results of year long Time Study used in rate determination.

Toronto, On

Managed all student recruiting programs: co-op, developmental, internship and summer student programsServed as liaison with employment counselors and coordinators at universities and colleges across Canada to find suitable candidates for over 200 positionsAdvised managers on most effective method to recruit appropriate candidatesManaged expectations in a unionized environmentConducted behavioural interviews and took part in selection process for new hiresCreated comprehensive feedback guide for managers to use in evaluating studentsConducted feedback sessions with new hires to improve processesConducted orientation sessions for approximately 50 new student hires per termPrepared reports summarizing student feedback and appraisal forms using Microsoft Excel and WordOrganized Take Our Kids to Work Day event at head office and coordinated event at various locations across Ontario

Gained thorough understanding of hydro industry in OntarioDeliver exceptional customer service and engage in relationship building with customersCollaborate with other departments to provide best possible serviceIncrease customer experience by promoting new products and servicesParticipated in three day training, complete with hydro industry education, customer service skills and procedures

Reported claim information in an efficient mannerPrepared calculations of claim estimates during phone call to ease process for customerGained experience dealing with difficult and distraught customers as they were traumatized by events

Acted as first point of contact for patrons entering the library and handled inquiries in a busy environmentRegularly followed up with students to ensure satisfactionProvided feedback to supervisors to improve service and usability for patrons

Verified changes in student’s financial status to report to National Student Loan Service CentreHandled inquiries regarding financial aid procedures and general university policy related inquiriesUsed internal Ministry of Training database and internal University of Toronto database to verify eligibility of students

Assisted with coordination and implementation of recruitment on-campus functions such as open house events, information sessions and post-offer receptionsManaged the volunteer database, assisting in the training of volunteers and organizing promotional materials for eventsOrganized and conducted campus tours to groups ranging from 2 to 20 in sizeAdministered recruitment e-mail and phone campaignsProvided detailed information about the University of Toronto Scarborough to current and prospective students using different types of mediaAnswered inquiries by phone at the office front deskAttended numerous training sessions regarding admissions requirements, customer service and office etiquetteAssisted in training of new student ambassadors

Formatted and edited letters to educate faculty about the university about new programs regarding equityRegularly met with program co-ordinators to track status, provide feedback and ensure budget allocations were being metBrought important issues to committee members as needed

Acted as liaison between temporary staffing agency and top managementMaintained orientation database of temporary employees using ExcelRegularly updated employees and managers on new policies, promotions and changes through email and employee bulletin boardsScheduled and prepared presentations for monthly manager and employee meetings using PowerPointAssisted in organization of annual company picnicScheduled meetings and made necessary accommodations to meet needs of attendeesHandled biweekly ordering of office suppliesManaged $500 petty cash floatDistributed payroll to 250 employees of the organization on a weekly basis

Master Of Laws - Llm, Energy And Infrastructure Law

Bachelor Of Business Administration - Bba, Management

Activities and Societies: Co-founder of World Drum Ensemble; Fundraised for Cancer Society; Finalist in Focus 2040 HR Competition.

Public Relations Certificate

School Of Continuing Studies, Corporate Communications Writing

-took general interest course to enhance understanding and gain experience of Public Relations field -prepared employee profiles.

Education record

Activities and Societies: Involved in eAction, International Dance Team, Toastmasters, DECA