Aaron Cheung Email & Phone Number

-Provide solutions to difficult problems-Improve efficiency and productivity-Correct and improve processes-Strive to become better everyday-Gained ability and confidence to speak Mandarin Chinese from zero knowledge priorAccomplishments:2022 - YVR Vancouver International Airport Authority - Green Excellence Award Recipient 2022 - ESG - Chairman of the Environmental, Sustainability, and Recycling Committee2021 - Green Committee - Chairman2020 - "Hudson Hero" - Working at the front line during pandemic; airport never stopped operating even during lockdowns2020 - Master Trainer (MST) - Head Trainer for Retail operations2018 - Designated Certified Trainer (DCT) - Lead Trainer for Retail operations2017 - Difference Maker of the Year Award 2015 - Health & Safety Committee member - Reducing and preventing workplace hazards and injuries; and to provide a safe workplace through teaching, and education.Work at a 24-7 operation at Vancouver International Airport.Overseeing a team of 30; a department roster of 100 staff; and a company of 400+ staff, and business partners.Additional information:-Head trainer for Retail Staff (Master Trainer of Dufry - MST)-Represent World Duty Free at career fairs and was heavily involved in recruitment and hiring-No work absences from 2014 - 2021

Keyholder is a team leader within a department. We make the important decisions on the sales floor and make sure everything runs smoothly. We also take over as leaders in absence of Supervisor / Manager.Duties:• Oversee 10 luxury boutiques with approximately 100 associates.• Train new hires on business, operations, product knowledge, best practices and POS.• Served customers, drive sales.Accomplishments:• Promoted to role of Keyholder in 2015• Voice Committee / Occupational Health & Safety / Green Committee Member• Working closely together with senior management in making the company “A Great Place to Work” by bringing positive changes to the company.

Stock/inventory and assist everybody else in the company in all aspects non-sales relatedAccomplishments:2008 Support Staff of the Year; selected by management, endorsed by peers.Various commendations for outstanding work performance from senior management for as a support staff

Luxury retailing with a off-price retail business model. Great experience in retail.

Bachelor Of Arts, Humanities

Diploma, Pacific Rim Studies