Aard Zain Email & Phone Number

ErgoPRIMA Sdn. Bhd. has been rebranding from ErgoPRIMA (a sub-entity of MY SHEQA GROUP SDN BHD) which provides the ergonomics related matters such as training, talks, events, Ergonomics Risk Assessment (ERA), walkthrough, consultancy, ergonomics items vendor etc. We have been in the industries for 18 months and myself as the Principal Ergonomist has 14.

=>10 years experienced=>Trained on Ergonomics and Risk Assessment at Workplace by Human Factor Technology Center of Excellence from Houston to be qualified as Ergonomics Advisor, Ergonomics Lead & Contact in conducting ergonomics cases for ExxonMobil Malaysia Affiliates.=>More than >300 cases managed and resolved in ExxonMobil Affiliates=>Conducted more.

Responsible to seek business opportunity and development of the company services and work closely with Director. Build rapport with the existing clients and close new business deals related to ergonomics solution to clients' issues and problems. Analyze on business strategies and develop more skills among the employees to gain more experiences. Follow up.

Understand, analyze and provide continuous improvement solutions for storage/backup capacity usage, performance and trends analysis using Storage arrays (SAN/NAS). Work closely with Project Team on the new storage infrastructure to suit the business needs and requirements.

Strong working knowledge in Windows Server, some on Unix OS and hardware, Active Directory, VMWare, Microsoft HyperV, SharePoint and management tools/suites. Support projects related to Windows Servers. Experienced in using PowerShell and strong knowledge of the server infrastructure and automation.

Develop several strategies to tackle issues to have a backup plan where a particular strategy might not be effective. Create and manage both intra and inter team work processes that boost the level of productivity, enhance excellence in communication, monitor the level of services based on Service Level Objective (SLO) and to meet the Service Level.

Serve as the first point of contact for internal customers seeking technical assistance over the phone or email by performing remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issues and provide accurate information on IT products or services to the customers.

Support the security function by validating system access requests for appropriate controls and approvals. Analyze and monitor access on various business systems and applications, including creation, deletion and modification of access within business roles and groups, as required. Determine the risks associated with the access and highlight any risks to.

Managed and resolved 200 CRITICAL ergonomics cases after 1st level intervention by team member under the ergonomics network. Undertaking risk assessments and investigation on accidents within the workplace. Identifying problems by observing and interviewing individuals in particular environments, developed improvements in designing, implementing.

Conduct new hires training and extensive training for Fuels Marketing Delivery section for Thailand employees during work transition to create Global Business Center in Bangkok Thailand.

Be a consultant for team members in fuel marketing. Use my interpersonal skills, persuasion skills when dealing with external customers who required the fuels delivery within Asia Pacific region whenever the product outages at the terminals/refineries or any issues related to fail of delivery to customers’ sites. Clear all backlogs of the delivery in daily.

Assist Production Manager in I.T. security access, perform data analysis and statistics on projects in/out into the company and direct reporting to Director. Stand-in for Production Manager as and when needed by the management. Ensure all projects meeting dateline.

Support superior to disseminate information on products to staff and provide training to the staff to sure same understanding on products/projects requirements. Ensure all the projects are meeting the dateline.

Support the front-line and dealing with Multi-Level Marketing customers and help I.T. Engineer to key-in data into computer database, troubleshooting I.T. related matters in order to perform monthly bonuses pay-out to customers.

Provide English education to primary student standard 5 and standard 6 (top class) to prepare them for UPSR. 20% excellent English subject result increased in year 1997.

Diploma, International Diploma In Computer Studies

Diploma, Accounting