Experience: Technical Engineer | Fareye TechnologyAs a seasoned Technical Engineer at Fareye Technology, I've honed my expertise in a range of critical areas to ensure the seamless operation of web and mobile portals. My core responsibilities include:Incident Management: Spearheading incident management efforts to proactively detect, diagnose, and resolve issues, minimizing downtime and maximizing operational efficiency. I've successfully led and contributed to the swift resolution of critical incidents, ensuring uninterrupted service delivery.Tools Proficiency: Leveraging my proficiency in Jenkins, Grafana, NewRelic, Periscope, and Postman to maintain and monitor system performance. This includes streamlining automation processes, optimizing resource utilization, and enhancing system reliability.Testing Excellence: Leading the charge in rigorously testing web and mobile portal functionality to guarantee a superb user experience. This involves meticulous testing, identifying and rectifying issues, and ensuring a user-friendly, bug-free environment.Team Collaboration: Collaborating closely with cross-functional teams to enhance communication, problem-solving, and knowledge sharing. My contributions have been instrumental in fostering a culture of innovation and continuous improvement.My time at Fareye Technology has been instrumental in refining my skills and expanding my knowledge.