Operations Supervisor
• I managed, measured, and trained 2000+ drivers and specialists along with my team to maintain our on-time network.• I measured KPI's and successes of our metrics; established strategies and provided analytical support from planning to execution.• Utilized TMS (Transportation Management System) for asset inventory, Gear (dispatching software), LMS (learning management systems), in addition to Power BI, SharePoint, and Microsoft office suite applications.• Analyzed business and technical data from GPS through TMS, telemetry, GTS (Global transport systems), time card analysis, rail yard real time reports, and contextualized it with network planning inputs and business forecasts; IE: spikes in volume; for example Amazon Prime day or Christmas • I investigated crashes and injuries and presented that information to the work group to mitigate future risk through our weekly communication meetings. Introduced LYTX (Crash avoidance software).• I initiated a central role in developing project delivery training videos to bridge the gap in training to increase loss-prevention efficiency and employee morale.• Maintained fleet management compliance items quarter over quarter year over year • I partnered directly with other department leadership; dispatch, yard and building flow control, industrial engineering, and Chicago rail systems (Rail transport) to assess risk, improve capacity, foster growth in the supply chain, and support our business strategy “Better not Bigger”.Key achievements: Acquired 3rd party certification to test CDL applicants.Acquired triples certification to train.Acquired certificates in Arduino computer programmingDeveloped and produced rail transport/client training videos for the work groupIncreased knowledge base in Microsoft excel, SQL, and Access for data analysisData Analytics skills through Tableau, Google analyticsProject management Skills through Slack, ASANAIntroductory learning to AutoCad/3DS Max