As the Director of International Operations at Unionfab, I implement a regionalized and strategic approach to member and customer operations, focusing on business process improvement, cost-effectiveness, and customer satisfaction. I have successfully managed multiple projects across different countries and cultures, delivering high-quality results and exceeding expectations.I also have over four years of experience as the Managing Director of Shanghai HOM International Trading Co. Ltd, an international trading company based in Shanghai specialising in purchasing, procurement, business consultancy, import, and export. I have leveraged my digital marketing skills and Google certification to design and execute effective online campaigns, optimize e-commerce platforms, and increase web traffic and conversions. I am passionate about connecting businesses and customers across borders and creating value for both parties.