Aaron J. Arana

Aaron J. Arana Email and Phone Number

Supply Chain and Freight Manager | Power Only & Tow-Away Services Innovating Transportation Success Across Industries @ 917 Smith INC
springfield, ohio, united states
Aaron J. Arana's Location
Naples, Florida, United States, United States
Aaron J. Arana's Contact Details

Aaron J. Arana work email

Aaron J. Arana personal email

n/a
About Aaron J. Arana

Dedicated and versatile professional with a diverse skill set spanning customer service operations, quality assurance, sales, coaching, strategic planning and logistics. Proven ability to lead and mentor teams, ensuring operational excellence. Proficient in communication, with a keen eye for detail.

Aaron J. Arana's Current Company Details
917 Smith INC

917 Smith Inc

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Supply Chain and Freight Manager | Power Only & Tow-Away Services Innovating Transportation Success Across Industries
springfield, ohio, united states
Website:
917smith.com
Employees:
11
Aaron J. Arana Work Experience Details
  • 917 Smith Inc
    Freight Broker
    917 Smith Inc Feb 2024 - Present
    At 917 Smith, I am dedicated to building strong relationships with both shippers and drivers, ensuring efficient freight movement at the best possible rates for everyone involved. Additionally, I stay updated with market trends and maintain 24/7 availability to meet the demands of our operations.
    View
  • English4Callcenters
    Senior Language And Professional Development Coach
    English4Callcenters Nov 2022 - Nov 2023
    As a Senior Language and Professional Development Coach at English for Call Centers, I led a transformative coaching program that not only honed linguistic skills but also instilled motivation and resilience in trainees. Through personalized plans, our collective efforts resulted in the successful placement of 25,000+ students in bilingual roles.
    View
  • Amazon
    Quality Analyst
    Amazon May 2021 - May 2022
    I diligently listened to customer service calls to ensure adherence to quality standards.Conducted comprehensive evaluations, providing constructive feedback to agents.Implemented disciplinary measures to correct agent behaviors, fostering a culture of excellence.Identified and addressed performance gaps through targeted interventions.
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  • Amazon
    Customer Service Agent
    Amazon Nov 2020 - May 2021
    Refunds and Replacements Management: Proficiently processed end-to-end refunds and replacements, ensuring timely resolution and customer satisfaction. Guided customers through the package tracking process, offering real-time updates and addressing any concerns.
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  • Alorica
    Service And Sales Representative
    Alorica Nov 2019 - Nov 2020
    Sales Accomplishments: Achieved and exceeded sales targets consistently, demonstrating strong product knowledge and persuasive communication skills. Managed and updated contracts with precision, ensuring accuracy and compliance with company policies and procedures.
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  • Lyft
    First Line Representative For Lyft
    Lyft Jan 2018 - Dec 2018
    As a bilingual English-Spanish Customer Service Agent at Lyft, I played a pivotal role in supporting and empowering drivers through various channels. My responsibilities included precise payment assistance, resolving app-related issues, disseminating promotional details, providing email support, and diligently reviewing safety claims to uphold Lyft's commitment to driver satisfaction and safety.
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  • Allied Global
    Customer Service Representative
    Allied Global Mar 2016 - Jun 2017
    Managed inbound customer service calls addressing queries and concerns related to internet services, cable, and phone lines. Demonstrated exceptional communication skills to understand and resolve issues promptly and effectively.
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Aaron J. Arana Education Details

  • Mind Valley
    Mind Valley
    Health And Wellness, General
  • Universidad Mariano Gálvez
    Universidad Mariano Gálvez
    Systems Engineering
    View
  • Liceo Americano Tecnológico En Computación Atc
    Liceo Americano Tecnológico En Computación Atc
    Computer/Information Technology Administration And Management

Frequently Asked Questions about Aaron J. Arana

What company does Aaron J. Arana work for?

Aaron J. Arana works for 917 Smith Inc

What is Aaron J. Arana's role at the current company?

Aaron J. Arana's current role is Supply Chain and Freight Manager | Power Only & Tow-Away Services Innovating Transportation Success Across Industries.

What is Aaron J. Arana's email address?

Aaron J. Arana's email address is aa****@****ith.com

What schools did Aaron J. Arana attend?

Aaron J. Arana attended Mind Valley, Universidad Mariano Gálvez, Liceo Americano Tecnológico En Computación Atc.

Who are Aaron J. Arana's colleagues?

Aaron J. Arana's colleagues are Allan Mojica, Pablo Rosales, Akuha Charles, Logan Bol, Clinton N Leonard, Junior Marroquin, Mike Reyna.

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