Focused on the Medicare Supplement landscape by building strategies and tactics to increase sales. Implement a sales and marketing plan through brokers/ Field Marketing Organizations (FMO) to recruit and build strategic partnerships. Subject matter expert for the Medicare landscape with the goal to lead product vision and implementation within cross-functional teams.

Led a seven-member team consisting of Sales and Customer Sales Support Representatives throughout the state of CA. Drove the planning and coordination of broker training, events, and sales strategies for MAPD, Medicare Supplement and PDP plans. Developed new ideas for increasing sales by executing grass-root events to assist in driving new business developing B2C sales and situational ‘go-to-plans’ through Broker Bonus Programs and co-op marketing. Oversaw the development and management of brokers, Field Marketing Organizations (FMO), and physician and hospital partnerships to support sales strategies and territory expansion within CA. Used reporting to track accountability, goal setting for appointments, training, being consistent in broker touches (phone calls, emails, in-person) and group training. Worked with brokers to develop sales plans as needed.

◘ Responsible for driving new medical insurance product sales through the broker channel. Worked to build the Health Net brand and trust within the brokers I served.◘ Monitoring customer satisfaction through after-service surveys & in-person◘ Displayed superior leadership in training and educating both internal staff and external distributors on all aspects of product lines, sales tools and product implementation strategies.

Sold health insurance to new clients and assisted current customers with enhancing their enforced policies using supplemental benefit products.• Responded to telephone inquiries; focused on fact-finding, building trust, and overcoming objections while providing a solution and closing the sale.• Handled telephone cold-calling for targeted insurance sales demographics.• Consistent exceeded monthly telesales performance goals by 10-20% through strong follow- through and client satisfaction. Accomplishments • Established as an industry expert who was coachable and had the drive and goals to be successful in the industry.