While completing my BA at Pacific University, I was fortunate to be closely mentored by our wrestling coaches and professors. One coach in particular made a life long impression by providing me the three rules he lives by to experience a successful and happy life. Rule One: What doesn't grow, dies.Rule Two: Learn something new every day.Rule Three: Don't put yourself in a situation you don't want to be in.I've discovered, beyond the mat, these three rules not only apply to an individual but towards a company's culture to create a solid foundation for success. In 2013, I joined a new three person high tech customer success team for a start up company. Following these rules, I overcame daily business challenges and achieved my personal goals. I was honored to become Co-Lead of this high tech minded team of driven customer success experts, but my rules stayed the same. Through team collaboration, we gained recognition not only through the company, but by the Stevie awards committee. I was then promoted to be a CSM and blaze a path with the assistance of upper management which allowed other members to follow my trail. These rules, when applied through business or life, can impact your success to pin goals and win business deals. As a CSM, I established trusted relationships with key customer stakeholders and executive sponsors through high-touch, rapport-building communications to accomplish business goals. I demonstrated Jobvite brand's maximum value as primary contact for my customers ranging from mid-market to enterprise companies in industries such as energy, water, telecommunications, and more.