Aaron Ball Email & Phone Number

United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Milton Keynes, United Kingdom

Working closely with Midlands and Lancashire commissioning support unit to successfully implement a dynamic procurement software solution across seven Clinical Commission groups for Care Homes and Care at Home services.Current state scoping across all business functions that interact with the procurement process and design future state process mapsProject governance, including maintaining the risk register, task lists, project plan and escalation procedures, whilst also creating agendas and recording minutes for both internal and external project meetingsManaging the legal establishment of the dynamic procurement systemWorking closely with IT team to develop system configuration and complete full system UATCreate and maintain strong working relationships with internal and external stake holdersHold lesson learnt sessions following the completion of project milestones to ensure continual improvement Change management, working closely with key individuals to ensure technology and process changes have minimal disruptive impact on the staff using the system on a daily basis. Maintaining an awareness of both project and business commercials, whilst considering the implications of variations in the project plan or business performance

London, United Kingdom

Lead representative for EMEA region for primary operations platform rollout; collaborated with product owners based in the US focusing on design, development and implementation across the business.Manage regional team of subject matter experts who provide day-to-day trouble shooting and performance management guidance. Lead weekly performance meetings discussing previous week performance, planning for upcoming deployments and current project challenges.Managed successful migration of projects from legacy systems to new operations platform, offering support, solutions and technical advice to overcome barriers to project completion.Escalation contact for EMEA managers regarding performance, development opportunities and training needs in relation to project delivery platform.Review regional KPIs and metrics, including, customer satisfaction, revenue and resource performance. Presenting key findings to EMEA executive leadership and create action plans to address areas of opportunity.Created and delivered training for operations platform, including best practice documentation, user guides and directing the UAT process in EMEA.Provided 5 weeks on-shore client services training for new office based in India, teaching industry basics, internal project delivery systems through to optimising project performance and real time trouble shooting support.

London, United Kingdom

Initiate and manage multiple projects simultaneously across several countries for numerous clients. Providing timely updates, adjusting to any unforeseen challenges and producing creative solutions to ensure project delivered on time and to a high standard.Manage projects from kick off stage, confirming specification and restrictions, fieldwork schedule, third party communication and closing projects including panellist rewards and reconciliations.Provide trouble shooting and problem solving assistance to team members and wider operations team on internal platform and project specific challenges.Created process documentation for new resource management systems and client specific processes.Organised and lead client meetings including creating agendas, action points raised and produce follow up minutes.Built trusting and productive working relationships with internal teams and external client base, encouraging open communication.Rotation within panel team to expand knowledge base and gain wider understanding of business model and strategy.

Waterloo, London

Increased project load, 20 projects running simultaneously with more demanding clients now including consultancy, B2B and new clients whilst maintaining a high level of client satisfaction.Mentoring newer team members and also first project manager to use new internal system and produced user guide. Additionally winner of Go Further award for outstanding contribution and upholding the company values.

Waterloo, London

Managing and delivering projects to a high standard within defined project boundaries, mainly working with market research agencies and media groups. Fast paced and detailed orientated project management role managing approx 15 projects at once.Managing full project life cycle, confirming project details and restrictions with client, internal set up, design sampling plans, questionnaire review, monitoring profitability, testing survey, reconciling projects and rewarding panellists.

Bsc Business Information Systems, Business Administration, Management And Operations

Activities and Societies: Treasurer for University ultimate frisbee team for 2 years

Education record