• Lead cross-functioning team of project managers, analysts and developers across multiple office locales (India/US)• Technical Project Manager for key company initiatives• Manage critical customer escalations by applying viable solutions and service level agreements• Oversee reporting and analytics projects designed within Qlikview and other ETL/Data Warehouse systems

• Provide high level orchestration of projects and assignments• Develop program roadmap for operations development teams• Organize and run product meetings • Organize and run requirements gathering sessions• Guide workflow creation and process management for development and testing teams• Report project progress/status to stakeholders and senior management• Gather and develop metrics models to track development and testing initiatives• Gather and develop metrics models to track priority projects

• Design and Develop proof of concept solutions for process change• Develop project plans, documentation and go forward solutions for operations developers• Lead long term and short term projects• Provide both high level and detailed direction to developers and the Architect team• Report project progress to stakeholders and senior management • Lead daily SCRUM standup

Design and develop custom web software solutions.

Publishing company specializing in school and trades text books, multi-media, and e-learning products. e-Learning Courseware Developer- 2009-PresentMigrate e-learning course shell from linear structure to object oriented programming (OOP) design. Design and build e-learning courseware based on technology and trades text books.Analyze existing course shell for areas where OOP can be applied.Build custom components using OOP principles and Actionscript.Test and implement new OOP features.Design and build new course content.Create animations and interactivity.Develop XML data for use in courseware.

Distribution company specializing in residential and commercial building products.e-Commerce Administrator 2005-2008Sole customer liaison for client services. Automated internal processes and decreased manual system maintenance by 30%. Increased enrollment from 5% to 80% of total customer base. Increased monthly sales revenue from $40,000 to $750,000 within two years.Perform regression testing on new software releases.Design and build new web content using ColdFusion and Flash.Train customers to use online software.Coordinate updates to product catalog with marketing and purchasing departments.Coordinated system integration with customer point of sale systems using XML.Troubleshoot connectivity issues.PROJECTSAutomation Project Chosen as IT department representative in company-wide evaluation of lean production practices using Six Sigma practices.Reduced redundancy of company processes by 20%.Reduced time to market of print materials by 15%.Home Depot Software Project Coordinated with a major manufacturer to produce electronic company catalog in The Home Depot stores' point of sale system.Developed test procedures for QA of application content.Optimized project scope and approach to deliver images before deadline.Produced 8,000+ images to be utilized in software development.