9+ years of experience working within the ICT sector. I have completed A Levels and also a apprenticeship. I have gained my knowledge by self study and also attending multiple courses such as SQL and Citrix.Im now currently working in a role as an Infrastructure Deployed Systems Support Lead Analyst at a great company where I can use all my knowledge and skills learnt to achieve great results for both me and the company.My knowledge has been built in all current and previous fast paced IT roles which includes Service Desk 2nd Line, Infrastructure analyst & Technical Helpdesk agent. I’ve always wanted to go into the IT sector since a young age. My knowledge is in Windows Server, Multiple Machines OS (Windows, Linux), SQL, Citrix, Laptop & Server builds, Asset Management, patching.