Aaron Basil Email & Phone Number

Simsbury, Connecticut

I’ve cemented my reputation for going above and beyond to deliver on my commitments to the accounts that make up my large nationwide portfolio for this cloud-based healthcare account platform.In this role, I collaborate with Sales to strategize on opportunities to meet greater client need, and partner across our organization to drive issue resolution. My.

Wallingford Connecticut

In the face of declining new business sales for this $53M turnkey next gen software Solutions Company Ranked as a Healthcare Informatics Top 100, I led a strategy that established long-term trust and relationships. The results speak for themselves: ☑ 99% client retention that defied the norm of clients making software provider changes every 3 years. ☑ Grew.

Wallingford, CT

I was tapped for this role based on my reputation for building and growing departments, bringing disparate parties together and making it work. In this case, I quickly overcame a steep learning curve to lead the integration of disparate electronic claims implementation and support functions. I led a strategic electronic claims clearinghouse down size.

Wallingford, CT

Tasked with building a team from the ground-up, we earned client trust through training and development of a high-touch, highly responsive, 5-member team. In the face of frequent software updates in response to rapidly changing regulatory demands, we took care of clients transitioning from software implementation to support.

Wallingford, CT

I spearheaded end-to-end special event logistics and buzzworthy interactive marketing campaigns. The results are as follows:☑ Record attendance at National User Meetings ☑ 3.5X participation increase Regional User Meetings ☑ Trade booth lines 50-people deep

Wallingford, CT

Promoted within 6 months, I led this recently formed team established to address client and issue escalation in the face of new products and roll-outs – and maintained 100% client retention.Our team transformed at-risk accounts into those pleased to provide glowing references that supported new business development.

Trumbull, CT

I led a 26-member team who achieved and maintained a 96% average call center QA scores – the highest in the company.We handled 56,000 calls monthly for 100+ corporate accounts who were customers of this cutting-edge provider of healthcare benefits across NJ, NY and CT. I attribute this success to applying transferable skills and lessons learned as a Team +.

Bachelor Of Applied Science (B.A.Sc.), Hotel, And Restaurant Management

Activities and Societies: Sigma Pi Fraternity - Chapter Officer (Herald)

Education record