People Leadership-Lead a global team through risk based oversight practices-Perform risk assessments for risk identification and aversion-Deliver quantitative and qualitative analytics to drive senior executive decisions-Coach & develop upcoming talent to transition to leadership roles including mentoring rising leaders-Participate in and support internal and external audits and regulatory reviewsConsumer & community banking Authentication risk oversight-Establish and maintain authentication policies governed through strategic framework evaluations-Influence business partners to identify alternative authenticate practices to benefit customers and internal operational teams-Identifying external resources to provide preventative indicators of account takeover-Monitoring authentication performance within pre-defined tolerances-Lead the development of analytic dashboards to generate high risk insights and monitoring-Representative at Early Warning Systems for Fraud Risk Identity Services-Establish risk based appetite for fraud prevention while maintaining customer & operation balance-Ongoing due diligence to evaluate newly developed authentication methods for effectiveness-Evaluate suspicious activity and anomaly reporting for deterioration authentication policies-Manage reporting to affirm 1st line compliance with authentication policies and loss appetite-Advocate for business product development with accountable oversight while averting risk-Execute product design investigations to detect fraudulent patterns-Lead a team through threat assessments and analytical analysis for new products/initiatives and risk avoidance -Monitor product performance within budgeted fraud loss tolerance-Sourcing third party services to enrich fraud strategies for know your customer and identity proofing-Provide functional evaluation for all consumer bank new business initiatives-Facilitate regulatory reporting to support identity theft protection

Oversight and management of the Risk and Control Self-Assessment Program within Default Home LendingEstablish and maintain risk identification and remediation strategy to reduce risk exposure and strengthen controlsLead control evaluation interviews to determine effectiveness and qualitative measuresDevelop control reporting to detect deficiencies based upon KRI & KPI standardsExecute investigations on newly identified risks to determine appropriate control mitigationsDevelop effective capacity plans to meet all corporate deadlinesUtilize modeling techniques to provide excellent execution of RCSA plans

Responsible for large scale projects within Chase Card Production facilities operating in separate geographical locations. Manage a bridged virtual relationship with operation leaders and technical resources for product delivery and project implementation. Review and analyze project plans prior to, during and upon completion of project implementations. Create and deliver presentations providing recommendations on short and long term return on investment. Support and administer to Call Center Support centers for issue resolution. Develop and maintain reoccurring and customized reporting for business operations and project development.