Aaron Berres-Paul Email and Phone Number

• Manages and sells Congo Brand products to 40 grocery accounts a week to ensure stores are stocked, and shelves look presentable.• Expands new distribution and volume and identifies various strategies to market the Congo Brands.• Nurtures relationships with the receiver and grocery store managers of Kroger, ABSCO, Target and Walmart. • Merchandises all Congo Brands’ products within assigned accounts to company standards and ensures proper product rotation.• Updates and maintains shareable account records.• Exceeds target sale goals by over 50% for all assigned accounts.

• Represented SpotOn at over 75 restaurants per week within designated territory to prospect, build relationships, and enlist new local business owners and merchants.• Demonstrated the capabilities and opportunities of the SpotOn platform to local business owners to streamline their business processes, highlighting individualized solutions to identified challenges and obstacles.• Negotiated contracts, pricing, and terms to meet clients’ expectations, while maximizing SpotOn profits.• Maintained and managed client relationships in collaboration with internal support teams to ensure the success and satisfaction of a diverse customer portfolio.• Successfully expanded the SpotOn client base, including signing three new Portland restaurants to SpotOn contracts ($5,000 - $8,000 contracts).

• Managed payroll processing and weekly scheduling.• Fostered positive relationships with customers on a daily basis, establishing a cadre of “regulars.”• Maintained a 4.9-star rating on Yelp and Google by responding to customer comments and issues promptly and comprehensively.• Led social media efforts to promote menu options, special dishes, and business updates.• Directly contributed to increased sales from $165,000 in 2020 to $479,000 in 2021 and $585,000 in 2022 by implementing effective marketing strategies, ensuring consistent and high-quality food production, and prioritizing customer service.• Managed finances, including the register, handling cash and credit card payments, and managing deposits.• Developed creatives sales strategies to expand the customer base and increase sales, including through introducing unique food items and special events.

• Managed local restaurant with $1,000,000/year in revenue.• Managed and supervised restaurant staff of over 14 employees.• Recruited and trained dynamic and productive staff members to drive the restaurant’s culture and success.• Managed daily operations, staff training, and scheduling, to ensure high-quality service and customer satisfaction.• Oversaw up to 14 staff members a day, organized weekly pre-shift meetings and provided ongoing coaching, mentoring, and performance management.• Maintained a 4.5-star rating on Yelp and a 4.7 rating on Google by providing exceptional customer service and resolving issues promptly and comprehensively.• Managed reconciliation of daily cash and disbursement of staff tips through Toast POS.• Managed ordering and tracking of inventory for soda, beer, wine, in addition to cleaning and paper products.• Created detailed reports on weekly, monthly and quarterly expenses and revenue to advise the restaurant ownership on financial decisions.

• Coordinated with waitstaff and kitchen team to ensure timely and accurate delivery of orders to customers.• Conducted quality control checks on dishes prior to delivery, verifying accuracy, presentation, and temperature.• Maintained high standards of cleanliness and safety in the cooking area by completing daily/weekly cleaning and equipment maintenance tasks.• Managed inventory of supplies and restocked items according to specifications to ensure smooth and efficient service.• Developed in-depth knowledge of the Pacific NW-focused menu and effectively communicated menu options to customers.

• Advised customers in planning their catering needs and planning and implementing their events, whether at the Danwei restaurant, rooftop or at another off-site location.• Maintained records of catering fees and ensured that the cost/prices were up to date with Square POS.• Coordinated with the chef to plan menus for events.• Managed overall full-cycle recruiting of staff (screening resumes, interviewing, and onboarding).• Coordinated catering sales from restaurant buyouts to offsite events.• Negotiated contracts, pricing and terms to meet clients’ expectations while maximizing profits for the restaurant.• Promoted and marketed the catering department through Facebook, Instagram, emails, and face-to-face engagement.• Catered events for Elk Cove Vineyards, Temple Beth Israel, North Highlands, Work Progress, birthday parties and rehearsal

• Supervised the floor during meal periods to ensure that all Danwei Canting standards and steps of services were met or exceeded.• Managed finances, including the opening and closing of the cash registers and bank deposit bags.• Exemplified excellent customer service by engaging with customers daily utilizing extensive knowledge of the menu and daily specials.• Motivated and communicated with the staff throughout the work shift.• Assisted the manager with designing new ideas for cocktails and restaurant procedures and supported promotion and marketing of the restaurant.

● As VIP Concierge, provided local information to guests regarding local restaurants, events, and attractions.● Managed complete beverage and food inventory.● Ensured client satisfaction.● Setup, maintained, and cleaned continental breakfast buffet, hors d’oeuvres, and dessert.

I'm responsible for all operations in the service and dining area. During the day I provide excellent customer service skills, multi task, and always have great attention to detail. I deliver fast and courteous service to customers in a efficient and friendly manner. I Work to ensure that the cafe seating area is clean and prepared between service periods.

I supervise the daily activities of the building and manage an direct the staff. I resolve situations and altercations that are involved with children, staff and parents. I attend community events to promote, market, and advertise for the Clubs. I'm successful with procurring by exceeding fundraising goals by obtaining money, ads and apparel from local businesses.

I coordinated flag football, indoor soccer and basketball leagues for youth. I supervised and refereed practices and games. I coordinated volunteers by asking high school and college students to help coach teams for the sport leagues. I would promote and market out to the schools and the community to get children involved with the programs by distributing flyers and attending school functions.

I helped coordinate and supervise a t-ball and coach pitch youth baseball program for the city of Madison. I submitted scores, standings and umpire time sheets for an adult slow and fast pitch softball league.

I led large group activities such as sports, nature, swimming, and arts and crafts for 1st - 6th graders.