Aaron Best Email and Phone Number

- Site Reliability Engineering -Ensures uninterrupted services to e-commerce website, pay online, checkout, or delivery 24/7/365- Analyze HTML and JavaScript in Full Story to find website bugs -Manages and escalates issues and requests that are reported via Jira, via email, Teams or Slack channel communications-Facilitates the smooth deployment of new features and feature enhancements, as well as bug fixes to the website-Communicates with stakeholders any service interruptions that directly impact revenue to the company website-Provides production release notes to Rooms To Go leadership-Maintains and updates the Operations knowledge base in an Information Library-Manage website Image removals-Manage Website Build Requests-Maintain Digital Marketing Personnel List-Evaluating Trust Pilot/Full Story Customer Feedback For Developer Engagement-Weekly Rotation On-call responsibilities-AWS Cloud Monitoring - Atlassian Engineer

•Led 10-member team focused on designing e-commerce friendly websites, managing social media platforms, and implementing large-scale web applications for multiple clients including Redline Ammo Gunstore (rdlammo.com); collectively generated $850K in annual revenue for clients during first year.• Managed social media and technical remote support teams tasked to maintain community outreach and operations for local/regional churches during the pandemic; utilized Google Chrome Remote to moderate virtual streams, setup themes/layouts and install software updates.• Initiated annual strategic planning meetings with clients to discuss benchmarks and comprehensive client campaign reports through evaluation of digital analytics derived from Google Analytics, Open Ad Stream, Facebook Insights and Instagram Insights; strengthened marketing efficiencies and drove continuous improvement of project delivery process by providing strong organizational leadership.•Contributed back-end development experience, building layouts according to client specifications using HTML5 and CSS3 and collaborated on multiple APIs crucial to functionality; increased web traffic by 35% by improving navigation, creating dynamic media sections and adding social media plugins•Created Flux node infrastructure for user-operated, scalable and globally distributed computational nodes

• Start Up Logistics and Shipping Company•Built United States sales team from the ground up! (training modules, work flows and process, and creating KPI & metrics)•First sales team in the United States (total of 2 people)• Identify decision-makers and key influences to engage with• Research and pre-qualify prospective organizations• Effectively communicate & demonstrate the features and value of the contractedparty• Earn commitments from prospects• Tableau data presentation • Excel data analysis and presentation • Power BI

- Top 5 performer on Atlanta group matrix- Empowered to lead and help make business decisions that affect the bottom line. - Maintaining a productive and positive relationship with corporate partners, insurance companies, and collision centers. - Managing a fleet size of 250 cars

- Proficient in all aspects of the business including rental protection sales,underwriting procedures, account maintenance, customer service, and conflict resolution - Top 10 performer 4/5 months on regional matrix

- Key leader in driving the front end process of the business using the “Dash” plan. The Dash process includes checking in and out of customers, customer service maintenance, proper underwriting and employee development. - Awarded Branch Excellence for 3 consecutive months.

- Learned daily operations of rental branch - Understanding and improving customer and account satisfaction - Top 10 performer in rental protection sales during internship months- Top performer in car sale leads

Awarded recognition by Regional manager for sales numbers, constantly achieved #1 sales ranking at my location and responsible for $300,000 in annual sales