Aaron Bonilla Email & Phone Number

Culver City, California, United States

• Managing international marketing materials (Sales Plan, IMP, VLP), creating international sales tool (price list, forecast sheet template) and assisting in toy show coordination
• Work with GBT’s (Global Brand Team) closely and attend GBT’s bi-weekly call to keep track of all marketing, product update for the brands
• Create international 3rd party version of Sales Plan and IMP (Integrated Marketing Plan)
• Set up meeting with external distributors and liaison with distributors’ marketing team and walk them through brand updates
• Create and update International 3rd party version of VLP (Visual Line Plan) to make sure it reflects the latest change of the line
• Create and update price list and forecast sheet template on regular basis to ensure distributors have accurate info (Sales number, pricing, packing data, FOB avail ship date, etc.)

-Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, Twitter, and other social channels.-Handle a wide range of complex technical problems, including the company’s most serious, visible and sensitive issues.-Monitor listening posts and identify trends or threats to the customer experience or our.

Austin, Texas Area

-Provide excellent customer service on a consistent basis. -Work with a team to provide technical support to fellow gamers. -Ensure player satisfaction by responding timely and accurately to player’s complaints and disputes. -Write knowledge-based articles for internal and external customers. -Perform investigation and documentation of game exploits, bugs.

Greater Los Angeles Area

-Provide administrative and technical support to the Director of Housing & Hospitality, Area Manager of the University Apartments and Database Administrative Specialist. -Able to establish priorities, and work accurately and effectively with a high volume of detailed work, frequent deadlines, and constant interruptions including resolving technical issues.

Bakersfield, California Area

-Participated with on-court/field promotions which involved handing out flyers for all athletic events, writing game scripts, and organizing halftime giveaways.-Supported ticket sales strategy development.-Aided in the planning and executing of marketing plans for the athletics program.-Assisted marketing team with promotion at athletic events.-Worked with.

Bakersfield, California Area

-Completed all closing duties, including cleaning and safely securing building. -Coordinated event set-up and break-down in event space. -Administered general information to students and non-students. -Composed weekly emails to staff regarding schedules and/or meetings. -Photocopying, scanning, and emailing sensitive documents. -Answering all incoming.

Bakersfield, California Area

-Wrote news releases and engaged in promo support of campus dining events. -Presented to the Director of Dining Services new innovative ways to increase cliental such as offering new menu options and using online customers surveys to track our performance. -Collaborated with the Head Chef of the CSU Bakersfield dining hall in creating new dining events for.